You’ve just sent an important email to a potential customer and eagerly await their response. Hours go by, and you start to wonder if they’ve even opened your email.
Running a business today means staying connected — not just with your customers, but across your sales, marketing, and support efforts too. And as your business grows, so does the complexity of keeping everything aligned. That’s where CRM steps in. But first, what is CRM? If you’ve ever asked yourself what is CRM, here’s the...
Automation has proved its mettle in numerous business aspects. Whether it’s the sales process or customer service, automation can yield great rewards if implemented correctly.
Think back to the time you couldn’t remember that important detail during a client call and spent hours sifting through your contact database files, only to lose the opportunity!
If you’ve ever scrambled to remember whether Jack from XYZ Solutions needed a follow-up last week or struggled to find the phone number of Amy, the event lead you met at that conference, you already know how chaotic contact management can get. Today, contact database software is no longer a “nice to have.” It’s the...
Keeping track of contact details, tasks, birthdays, appointments, etc., can be a tedious and cumbersome job, especially if done manually for a large number of people.
Did you know that businesses lose up to 79% of leads simply because they forget to follow up? Shocking — but it happens every day. A missed email here, a delayed call there, and before you know it, your hottest prospects are buying from someone else. The truth is, without the right customer tracking software,...