For as long as there have been businesses and customers, there have been strategies aimed at keeping clients happy and loyal to a certain product or service. But as business processes have evolved and technology has begun to play a major role in how businesses interact with their clients, customer relationship management (CRM) has become a more...
For the past several months we’ve been working closely with a company by the name of PieSync. PieSync offers a seamless two-synchronization platform that will enable synchronization between BigContacts and dozens of other popular web applications. You will always have the most current data at your fingertips – no matter what program you...
BigContacts is built on and continues to evolve based on the great insights and feedback of our customers. One of the things that we work very hard to do as we continue to all enhance our platform is to ensure that we maintain a very clean and intuitive user experience. Having said that, we are always very careful about what we choose to add to...
Social media usage continues to grow at a steady rate, giving marketers and sales people access to a wealth of customer and prospect conversations. BigContacts now allows you to monitor these conversations for all your LinkedIn and Twitter contacts. “Listen” to these customer and prospect conversations that are taking place over Social media and...
At BigContacts, it has always been our mission to provide the best Customer Support in the web-based CRM industry. Today, you can access our Customer Support library 24 hours per day – 7 days per week. And if you submit an email ticket during the week (Monday – Friday 8am – 6pm EST), you will always get an initial response from your...
Every week our development team works hard to continue improving our web-based CRM software for all customers. We have some exciting new features that we will be releasing in the next week – including a modern and innovative Contact List that will give you an overview of your entire contact list like no other contact list you have seen! In...
According to 321 million opens tracked by Litmus Email Analytics in December 2013, Outlook was the most widely used desktop email client on the market as of December 2013 and second for the entire market with 14% of the entire email client market. This level of market usage and ultimate demand is confirmed by the amount of support questions that...
BigContacts has partnered with ActiveCampaign, an email marketing & marketing automation company. ActiveCampaign is trusted by over 100,000 small businesses to deliver marketing results every day. This partnership has allowed us to create the industry’s BEST integration between CRM & Email Marketing / Marketing Automation Software....
At BIGContacts, we are expanding our distribution channels and have recently partnered with SaaSMAX. SaaSMax was founded in 2011 and is an on-line platform that will help us to facilitate the reselling and purchasing of BIGContacts through various types of Value-Added Resellers, Solution Providers, Trusted Advisors and other resellers. They...