Recent Articles

12 CRM Best Practices That Every Small Business Needs to Know

12 CRM Best Practices That Every Small Business Needs to Know

CRM tools have significantly advanced from simple contact databases to comprehensive tools with powerful capabilities. 

They can now help automate repetitive tasks, monitor the progress of activities, and provide access to essential data from any mobile device. 

With such advanced capabilities, CRM tools have gained tremendous popularity!  (more…)

How to Choose a CRM in 24 Ways (Step-by-Step Checklist + Free Guide)

How to Choose a CRM in 24 Ways (Step-by-Step Checklist + Free Guide)

Even in its early stages, your business needs effective customer relationship management to form lasting impressions and retain more customers. This is why choosing a small business CRM that seamlessly integrates with your existing processes is important. 

Customer data can be used to optimize sales and marketing efforts. It can provide insights into what the customers like and what they expect from you.

While several businesses already have access to this information, they still do not see any results.  (more…)

Leveraging the Power of Contact Management

Leveraging the Power of Contact Management

Collating customer information is an important part of business processes. Being acquainted with your contact network can help you reach out to the right person and at the right time!

While some still do it the manual, old-fashioned (and far more inefficient) way with a contact book, you need to learn what is contact management using the right tools to make the most out of it.

Nobody prefers doing business with a company that does not understand their likes and preferences. So how do you keep track of so many customers at once? (more…)