“The customer changes every day, so we need to remain keenly interested in the customer and evolve to remain relevant.” – Mike Motz. Disorganized contact data is an ordeal that worries even the most well-established businesses. While every organization collects data related to its connections, managing it can be a nightmare without the...
333.2 billion- that’s how many emails are sent and received worldwide every day. Exchange of written communication at this scale makes follow-up emails to clients all the more challenging. The reasons for sending follow-up emails are plenty. Whether it is a prospective customer that you are trying to convert or a client who is suddenly not...
When you list high-stake business functions that impact the bottom line, sales management is bound to be ranked high. An effective sales process is what helps your business sustain itself. You may have the best product or service to offer. But, unless you are able to sell it to the right people, there is no way for your company to thrive in the...
In its essence, a business is much like a machine made up of several parts. Each of these parts has to work together smoothly to ensure the proper execution of business operations. Operational CRM is the key to keeping your business running like a well-oiled machine with no hiccups. Misalignment between different business units can take various...
What is the first thing that comes to your mind when you hear ‘sales analytics’? If the term brings up images of never-ending spreadsheets with an endless volume of data, we have news for you. You no longer have to equate sales analytics with an overwhelming task requiring tremendous effort. Effective and intelligent sales analytics software can...
You did it! After hours of research, you finally found the perfect CRM for your business. Now what? The next item on your agenda will most likely be maximizing your profits through the CRM system. Get this done with CRM integration! While a CRM tool can accomplish a lot independently, its true potential can only be realized when connected with a...
Millions of people use Microsoft Outlook day in and day out to send emails. While it is a highly effective tool for managing communications and staying on top of important appointments, there are several areas where Outlook offers limited functionalities. The most significant of these is- customer relationship management. You cannot perform...
One thing that all top-performing sales representatives have in common is that they define clear sales targets and monitor their progress routinely using an effective sales tracking system. Working aimlessly doesn’t do anyone any good, especially if the stakes are as high as the organization’s profitability. This is why you must have clearly...
What does it take to build customer relationships that stand the test of time? Timely follow-ups, personalized messages, top-notch customer support, and the list goes on. With so much on your plate, managing customer data manually can be highly unproductive. The stuffy filing system and the stress of losing a customer’s files can take your mind...