HubSpot’s pioneering status in the world of inbound marketing has made it a highly preferred tool for businesses that need an all-encompassing tool without any of the complications.
As a result of its broad range of features, reliable customer support, and free plan, HubSpot finds its way into most of the lists of top-rated CRM tools.
While Hubspot is one of the most reliable CRM tools, it isn’t necessarily always the right choice.
This may be a consequence of specific business requirements or the expensive paid versions of the tool.
If you are facing a similar situation and need to find an alternative solution to HubSpot, we’re here to help!
Consider these 14 Hubspot alternatives and competitors that are just as efficient and can meet your business needs effectively.
Table of Contents
HubSpot Alternatives at a Glance
| Software | Key features | Pricing |
|---|---|---|
| BIGContacts | Email marketing integration Visual sales pipeline with drag & drop UI Activity & communication tracking Customized reporting | Big- $5/user/month Bigger- $15/user/month Biggest- $25/user/month Enterprise- Custom pricing |
| EngageBay | Workflow automation Pipeline management Lead prioritization Sales reporting | Free for 15 users Basic- $12.29/user/month Growth- $40.99/user/month Pro- $65.59/user/month |
| Agile CRM | Lead capturing Marketing automation Social CRM Mobile access | Free for 10 users Starter: $9.99/user Regular: $39.99/user Enterprise: $64.99/ user |
| Salesforce | Forecast management Reporting dashboard Automated processes Collaboration tools | Essentials: $25/user Professional: $75/user Enterprise: $150/user Unlimited: $300/user |
| Zoho CRM | AI assistant Workflow automation Contact & lead management Customer segmentation | Free for 3 users Standard- $14/user/month Professional- $23/user/month Enterprise- $40/user/month Ultimate- $52/user/month |
| SugarCRM | Customizable tool AI-based predictions Customer journey tracking Mobile application | Sugar Professional- $52/user/month Sugar Sell- $80/user/month Sugar Serve- $80/user/month Sugar Enterprise- $85/user/month Sugar Market- $1,000/month |
| Pipedrive | Visual sales pipeline Custom reminders Email marketing Reporting & analytics | Essential- $12.50/user/month Advanced- $24.90/user/month Professional- $49.90/user/month Enterprise- $99/user/month |
| Insightly | Communication tracking Activity timeline Custom alerts Comprehensive dashboards | Plus- $29/user/month Professional- $49/user/month Enterprise- $99/user/month |
| Nutshell | Email templates Collaboration tools Webform connection Social media integration | Starter- $19/user/month Pro- $35/user/month |
| Bitrix24 | Task & project management Collaboration tools such as company workspace and calendar Sales intelligence | Free for unlimited users Basic- $39/month for 5 users Standard- $76/month for 50 users Professional- $152/month for unlimited users |
| Less Annoying CRM | Contact management Mobile access Highly customizable Lead management | $15/user/month |
| Nextiva | Conversation tracking Intelligent predictions Multichannel engagement Real-time alerts | Essential- $18.95/user/month Professional- $22.95/user/month Enterprise- $32.95/user/month Ultimate- $57.95/user/month |
| Freshworks CRM | Sales pipeline management Lead capturing & assignment Email templates Social CRM | Free for unlimited users Growth- $15/user/month Pro- $39/user/month Enterprise- $69/user/month |
| SAP CRM | Marketing automation Lead management Sales automation Real-time insights | Standard- Custom pricing Professional- Custom pricing Enterprise- Custom pricing |
A Look at HubSpot
HubSpot is a comprehensive tool that brings sales, marketing, and customer service to a single platform.
HubSpot’s comprehensive CRM is used by businesses of all sizes and types. A shared inbox, communication tracking, task management, and ticketing system are a few of the many valuable features that HubSpot offers.
The reasons that have made HubSpot a favorite tool for businesses across multiple industries are:
Free Plan
One thing that makes HubSpot stand apart from its competitors is its free plan. Compared to other CRM tools that block off even the most fundamental features from its free plan, HubSpot is comparatively much more functional.
Advanced Features
HubSpot offers a wide range of features that can strengthen your customer relationships. These include marketing automation, communication tracking, helpdesk integration, etc. HubSpot’s reporting feature is also highly advanced and functional.
Pipeline Management
HubSpot provides deeper visibility into the sales process with its effective pipeline management. You can create a custom sales pipeline to track your available opportunities and monitor their movement through the sales cycle.
Reliable Customer Support
HubSpot offers a vast knowledge base to help you work with the tool smoothly. It also provides reliable customer support that addresses all issues promptly.
Powerful Integrations
HubSpot can be connected with a variety of other business tools. These integrations can help you manage multiple processes from a single platform.
Now, let’s take a look at the pricing structure of this CRM tool:
- Free Version- For unlimited users
- Starter- $45/month
- Professional- $1,600/month
- Enterprise- $4,000/month
Why Look for HubSpot Alternatives?
Every business requires a specific set of functionality based on its needs and pain points.
Therefore, despite its many advantages, HubSpot may not turn out to be an ideal solution for every enterprise.
Some of the reasons why some businesses look for an alternative to HubSpot CRM:
Pricing Structure
The pricing structure of HubSpot is a significant reason for businesses to look for other solutions. While the free version is available for unlimited users, certain features can only be accessed by higher-paying clients.
The pricing structure of HubSpot involves separate costs for all of its modules. When you try to bundles these features, the overall cost significantly increases. The onboarding cost can further add to the expenses.
Business Requirements
The functionality of the tool may not match your needs. In this case, it is best to look for a tool that offers the features you require and can be adapted according to your requirements.
Accessibility
If your team members are having trouble using the tool, it is best to look for other alternatives that are more straightforward. Your team may also find the learning curve to be long or complicated. There are several other software similar to HubSpot that are easier to implement and can be chosen instead.
Lack of Features
Another reason why businesses may have to look for alternative CRM solutions is the lack of certain features. Although HubSpot is a leading provider of CRM services, there are certain features that it lacks, including telephony and multiple pipelines.
What Features to Look For?
Choosing a CRM solution is a highly consequential decision.
There’s a lot that can go wrong.
Investing in an incompatible CRM solution can end up being a waste of your time and money.
Additionally, it can also jeopardize your customer relationships and put the profitability of your business at risk.
Therefore, make sure that you find a tool with the most advanced features that can help you manage your customer relationships effectively. While the requirements can vary for every business, there are some indispensable features that are you must consider when looking for the best HubSpot alternatives:
Sales Pipeline
A custom sales pipeline can help you maximize your selling potential by ensuring leads are contacted at the right time with the most relevant information. Therefore, choosing a CRM system that allows you to build a custom sales pipeline is essential for the success of your sales efforts.
With a sales pipeline, you can visualize where every opportunity currently stands in your sales cycle and discover any bottlenecks in your sales process.
Email Marketing
The CRM tool should enable you to share personalized content with your contacts to drive customer engagement. With effective email marketing, you can acquire more leads, nurture them effectively and retain customers in the long run.
Reporting
Tracking the performance of your sales and marketing endeavors is vital to find out what works well for your business and what needs to be improved.
Therefore, the reporting module of a CRM system should be highly functional. With standard and custom reports, you can keep track of all business activities and find out ways to maximize their efficiency.
Integrations
Choose a CRM system that allows you to work with all your favorite tools from a single platform. The types of integrations offered by a CRM tool can significantly affect its functionality. Therefore, choose a tool that provides multiple third-party integrations and can help you get things done from one place without worrying about data synchronization.
Automation
80% of businesses using marketing automation see an increase in leads. A CRM tool with automation capabilities can help you eliminate the need for manual efforts and increase organizational efficiency. It can also help minimize errors and boost the productivity of your team.
Lead Capturing & Management
An essential factor to look for in a HubSpot alternative is lead capturing and management. The tool should allow you to capture incoming leads from various sources and store them in your CRM system. Along with lead capturing, the tool should also make it easy to score and prioritize leads to focus on high-value prospects.
Read More: Free CRM Comparison Spreadsheet (+ How to Choose a CRM)
Our Selection Criteria for HubSpot Alternatives
Choosing the right CRM tool can get overwhelming.
There is a long list of features to consider and several options to compare.
Narrowing down to a few tools can help you carry out a detailed comparative analysis and find a tool that matches your needs.
To ease this decision for you, we have created a list of the 14 best tools that can work as efficient Hubspot alternatives. We have compiled this list of tools based on selection criteria, which included:
- Pricing
We have included the best HubSpot alternative for startups offering competitive pricing, keeping in mind their budgetary constraints. - User Reviews
We have considered the reviews for tools by real users on credible sources such as Capterra and GetApp. - Overall Ratings
We have only included top-rated tools in this list to help you find a tool with advanced features and affordable pricing. - Functionality
All the tools that we have included in the list offer feature similar to or better than HubSpot.
HubSpot Alternatives You Should Consider
The 14 best HubSpot alternatives that can work as effective CRM solutions for your startups include:
1. BIGContacts
BIGContacts has gained significant popularity as a CRM tool, and for good reason. This simple CRM solution has helped several small and medium enterprises optimize customer engagement to accelerate business growth. The tool works as an effective HubSpot CRM alternative owing to its easy-to-use interface and affordable pricing structure. The implementation of this CRM system is quick and easy. Additionally, BIGContacts offers highly reliable and prompt customer support to help you keep things running smoothly.
How it stands out:
- Email marketing
- Sales pipeline management
- Social media tracking
- Reporting & analytics
- Automated reminders & follow-ups
Pricing:
Free Trial- 15 days
The pricing options for BIGContacts include:
- Big- $5/user/month
- Bigger- $15/user/month
- Biggest- $25/user/month
- Enterprise- Custom pricing
What Is Unique About BIGContacts
- Marketing automation
- Webform connection
- Customizable records, views, fields, etc.
- Delightful customer support
2. EngageBay
Another efficient CRM like Hubspot that can work well for startups is EngageBay. The CRM system offers a 360° view of contact records that can help your sales representatives stay updated at all times. Along with workflow automation, EngageBay also provides helpdesk integration to strengthen your customer support efforts. You can use this contact management tool to prioritize high-value prospects and focus on deals with a higher likelihood of conversion. The contact data gets stored and updated automatically, eliminating manual data entry.
How it stands out:
- Lead nurturing
- Sales automation
- Email integration
- Reporting & analytics
- Third-party integrations
Pricing:
EngageBay can be used for free by up to 15 users.
- Basic- $12.29/user/month
- Growth- $40.99/user/month
- Pro- $65.59/user/month
Why We Picked It, What Is Unique About EngageBay
- Telephony integration
- Lead capturing
- Integrated calendar
- Marketing automation
3. Agile CRM
One of the most affordable HubSpot alternative is Agile CRM. This tool offers advanced contact management features to help your business form long-lasting customer relationships. You can add custom data fields to the contact records according to your requirements. With Agile CRM, you can schedule and record calls with your contacts to keep track of all interactions. Furthermore, the CRM system offers multiple integrations, including Twilio, Zendesk, and Xero, among others.
How it stands out:
- Social CRM
- Email synchronization
- Activity tracking
- Easy import of data
- Third-party integrations
Pricing:
Agile CRM is free for 10 users.
- Starter: $9.99/user
- Regular: $39.99/user
- Enterprise: $64.99/ user
Why We Picked It, What Is Unique About Agile CRM
- Email marketing integration
- Analytics capabilities
- Customer segmentation
- Bulk actions for contact management
4. Salesforce
Salesforce is a leading provider of CRM solutions to businesses of all sizes. It offers features such as lead management, pipeline tracking, and reporting. Additionally, Salesforce offers valuable business insights with its data intelligence. You can use this CRM tool to capture, score and route leads. Salesforce also helps craft and track personalized marketing campaigns to drive customer engagement for your business. You can use the tool’s collaboration feature to boost internal communication and get things done on time.
How it stands out:
- Lead management
- Comprehensive dashboards
- Sales & revenue forecasting
- Automation of repetitive tasks
- Profile enrichment with social media tracking
Pricing:
Free Trial- 30 days
- Essentials: $25/user
- Professional: $75/user
- Enterprise: $150/user
- Unlimited: $300/user
Why We Picked It, What Is Unique About Salesforce
- Business intelligence
- Cloud-based access
- Personalized marketing
- Sales automation
5. Zoho CRM
Zoho CRM is a well-trusted solution for businesses to garner more sales. With advanced features such as sales & marketing automation, predictive analytics, and customer journey management, Zoho CRM can work as an efficient HubSpot cheaper alternative. You can use this tool to bring your sales, marketing, and customer support teams together by enabling them to share data more efficiently. Zoho CRM can help you communicate with your customers via multiple channels, including chat, email, call, social media platforms, etc.
How it stands out:
- Collaboration tools
- Remote access
- Contact management
- Lead nurturing
- AI-based predictions
Pricing:
Zoho CRM is free for 3 users.
- Standard- $14/user/month
- Professional- $23/user/month
- Enterprise- $40/user/month
- Ultimate- $52/user/month
Why We Picked It, What Is Unique About Zoho
- Mobile CRM
- Real-time notifications
- Social media integration
6. SugarCRM
If you are looking for a customizable CRM solution, SugarCRM can work as a great alternative to Hubspot. The tool keeps all your contact information organized and readily available. SugarCRM enables businesses to capture and nurture high-quality leads with AI-based predictive lead scoring. The drag & drop UI of the tool helps you build custom landing pages, emails, etc. Furthermore, you can measure the performance of your business operations with the help of reporting & analytics feature of SugarCRM.
How it stands out:
- AI-based CRM
- Lead capturing & nurturing
- Email marketing
- Advanced reporting module
- Omnichannel engagement
Pricing:
SugarCRM has the following pricing options:
- Sugar Professional- $52/user/month
- Sugar Sell- $80/user/month
- Sugar Serve- $80/user/month
- Sugar Enterprise- $85/user/month
- Sugar Market- $1,000/month
Why We Picked It, What Is Unique About SugarCRM
- Sales & marketing automation
- Data security
- Customer experience management
- Performance analytics
7. Pipedrive
Pipedrive is a CRM tool that focuses on sales pipeline tracking & management. It enables you to view the position of every lead to find out how close they are to making the final decision. Schedule and track activities, take notes, add files and collaborate with team members on the go with Pipedrive mobile CRM. The CRM tool also allows you to share personalized emails and track their engagement levels.
How it stands out:
- Automated email marketing
- Sales pipeline management
- Drag & drop UI to move deals
- Communication tracking
- Forecasting tools
Pricing:
The pricing options for Pipedrive CRM are:
- Essential- $12.50/user/month
- Advanced- $24.90/user/month
- Professional- $49.90/user/month
- Enterprise- $99/user/month
Why We Picked It, What Is Unique About Pipedrive
- Email templates & synchronization
- Easy set-up
- Activity tracking
- Custom reminders
8. Insightly
Insightly is an alternative CRM to HubSpot with business intelligence capabilities. It allows you to establish an automated workflow to boost your team’s productivity. What’s more impressive about Insightly is that you get complete control over how much access every team member has for the contact data. You can set up custom user roles and permissions to ensure that the hierarchical access level is maintained and the data security is not compromised. With Insightly’s powerful reporting & analytics module, tracking progress also becomes significantly easier.
How it stands out:
- Easy drag & drop UI
- Custom applications
- Real-time alerts
- Workflow automation
- Bulk emails
Pricing:
- Plus- $29/user/month
- Professional- $49/user/month
- Enterprise- $99/user/month
Why We Picked It, What Is Unique About Insightly
- Customizable workflow
- Lead management
- Marketing automation
- Data visualization
9. Nutshell
Nutshell is one of the best alternative to HubSpot with email automation and tracking capabilities. It allows you to store all details, notes, and previous interactions for all contacts in one place. This quick access allows your representatives to reach out to the prospects at the most appropriate time. Nutshell also offers customizable reports to help you track any relevant metric of your choice.
How it stands out:
- Drip email campaigns
- Pipeline management
- Customer segmentation
- Sales process automation
- Lead generation
Pricing:
The pricing options for Nutshell CRM are:
- Starter- $19/user/month
- Pro- $35/user/month
Why We Picked It, What Is Unique About Nutshell
- Email templates
- Marketing automation
- Custom views & modules
- Integrations such as Gmail, Mailchimp, etc.
10. Bitrix24
If you are looking for free alternatives to HubSpot that can boost your conversion rate and help form better relationships with your customers, Bitrix24 can be a great choice. This CRM tool offers contact management, marketing automation, and sales analytics to help you take charge of your business. Bitrix24 can also help your team collaborate more diligently. The tool can be connected to web forms, enabling you to capture high-quality leads.
How it stands out:
- Sales pipeline management
- Email marketing
- Calendar & activity tracking
- Social media integration
- Sales analytics
Pricing:
Bitrix24 CRM is a free alternative to HubSpot CRM.
Other pricing options include:
- Basic- $39/month for 5 users
- Standard- $76/month for 50 users
- Professional- $152/month for unlimited users
Why We Picked It, What Is Unique About Bitrix24
- Lead capturing
- Omnichannel engagement
- Mobile application
- Customer segmentation
11. Less Annoying CRM
Less Annoying CRM is an alternative to HubSpot for small businesses. By helping you track the position of all leads, the CRM tool ensures that you do not miss out on any follow-up. All your emails are logged against contact records, allowing you to access them whenever required. Your data is completely secure on Less Annoying CRM with powerful backups and security features. One of the best features of this CRM is the daily agendas for your team members, delivered straight to their inboxes.
How it stands out:
- Communication tracking
- Easy data import/export
- Sales pipeline management
- Team activity calendar
- Collaboration tools
Pricing:
Free trial- 30 days
Less Annoying CRM is available for $15/user/month.
Why We Picked It, What Is Unique About Less Annoying CRM
- Google calendar integration
- Uncomplicated design
- Customizable modules
- Web-based access
12. Nextiva
Nextiva is a powerful contact management solution that can help businesses optimize their customer relationships and boost team productivity. This tool allows you to streamline all your communication and bring them to a single platform. With the team activity tracking, chat, and remote access features of Nextiva, the internal collaboration for your business can be significantly improved. It also offers intelligent automation capabilities to enhance your customer engagement.
How it stands out:
- Automation of repetitive tasks
- AI-based CRM
- Intelligent predictions
- Integrated telephony
Pricing:
The pricing plans for Nextiva include:
- Essential- $18.95/user/month
- Professional- $22.95/user/month
- Enterprise- $32.95/user/month
- Ultimate- $57.95/user/month
Why We Picked It, What Is Unique About Nextiva
- Powerful analytics
- Customer support
- Automated processes
- Collaboration tools
13. Freshworks CRM
Freshworks is a customizable CRM solution that can be modified according to your business needs. The tool automatically logs all your interactions to create detailed activity timelines and help you stay on top of all things. It also allows you to track various KPIs to optimize the performance of your business operations. With Freshworks, you can schedule bulk emails and create custom user roles. The tool also offers AI-based insights to help you make more informed business decisions.
How it stands out:
- Email synchronization
- Webform connection
- Workflow automation
- Pipeline management
- AI-based suggestions
Pricing:
Along with a free version for unlimited users, the following pricing options are available for Freshworks:
- Growth- $15/user/month
- Pro- $39/user/month
- Enterprise- $69/user/month
Why We Picked It, What Is Unique About Freshworks CRM
- Activity timeline
- Deduplication of contacts
- Standard & custom reports
- Real-time notifications
14. SAP CRM
SAP CRM is one of the best HubSpot CRM alternatives that can help you craft personalized and engaging customer experiences that can drive up your retention levels. Sales intelligence can help you make the most out of your sales data and use it to drive more conversions. By orchestrating exceptional customer experiences, SAP CRM can contribute to an increase in your profitability. The efficient management of data allows you to discover upselling opportunities.
How it stands out:
- Sales automation
- Data privacy
- Marketing analytics
- AI-enabled platform
- Customer ticket tracking
Pricing:
Free trial- 30 days
SAP CRM offers the following plans with custom pricing based on your requirements-
- Standard
- Professional
- Enterprise
Why We Picked It, What Is Unique About SAP CRM
- Detailed contact profiles
- Marketing module
- Actionable insights
- Personalized interactions
HubSpot Alternatives – Which One to Go For?
Investing in the right CRM solution can keep your contact data well-organized and accessible. This can further contribute to improved customer experiences and satisfaction.
While Hubspot occupies an important position in the CRM industry, it may not be the best choice for every business.
If the steep pricing or blocked-off features make Hubspot unsuitable for your small business, there is a broad range of options that you can choose from instead.
The 14 HubSpot alternatives mentioned above are the top-rated CRMs with the most advanced features and affordable pricing. You can compare these tools against your needs to find the most optimal CRM solution for your business. Make sure to go for the free trial to understand how well the tool can align with your business objectives.
Our top pick: A tool that matches all the business needs of small and medium businesses and can work as a better alternative to Hubspot is BIGContacts. It offers powerful email marketing, custom reporting, task tracking, and sales pipeline management to help keep your customer relationships optimized and well-managed. You can rely on this CRM tool to access essential contact data from any device and be ready to sell on the go!
