Advisory Board Members

Sameer Bhatia
Sameer Bhatia

Founder and CEO - ProProfs

Sameer Bhatia is the Founder and Chief Executive Officer of He believes that software should make you happy and is driven to create a 100-year company that delivers delightfully smart software with awesome support. His favorite word is 'delight,' and he dislikes the term 'customer satisfaction,' as he believes that "satisfaction" is a low bar and users must get nothing less than a delightful experience at ProProfs. Sameer holds a Masters in Computer Science from the University of Southern California (USC). He lives in Santa Monica with his wife & two daughters.

Babu Jayaram
Babu Jayaram

Head of Customer Success

Babu Jayaram brings over two decades of experience in sales and customer service to his role on the BIGContacts Advisory Board. With a profound understanding of sales and conversion strategies, Babu is committed to delivering exceptional results and fostering robust customer relationships. His expertise extends to adept handling of support tickets, overseeing internal and customer-facing knowledge bases, and training support teams across diverse industries to ensure exceptional service delivery.

ProProfs Editorial Review Process

At ProProfs, we've devised a meticulous process to ensure that every insight we offer stands up to the highest standards of industry expertise. Upon creation, the content undergoes review by our Advisory Board, a group of trailblazing technology specialists.

Each content piece is systematically assigned to a subject matter expert possessing comprehensive knowledge in a specific area aligned with the content's focus. This approach assures that the guidance is accurate and addresses contemporary business complexities and opportunities.

Once the content meets the stringent standards set by our Advisory Board, it is stamped with "Approved By," attributing the expert. This mark attests to the content's quality, precision, and relevance. When you see this label, you can trust the insights you're receiving.

By adhering to this process, BIGContacts remains committed to supporting your business journey, delivering insights that are both useful and backed by experts.

Check out our detailed Editorial Process.