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BIGContacts Soon to Offer the BEST Customer Support for CRM

BIGContacts Soon to Offer the BEST Customer Support for CRM

At BigContacts, it has always been our mission to provide the best Customer Support in the web-based CRM industry. Today, you can access our Customer Support library 24 hours per day – 7 days per week. If you submit an email ticket during the week (Monday – Friday, 8 a.m. – 6 p.m. EST), you...
BIGContacts Adds More CRM Enhancements to Help You Work Smarter

BIGContacts Adds More CRM Enhancements to Help You Work Smarter

Every week our development team works hard to continue improving our web-based CRM software for all customers. We have some exciting new features that we will be releasing in the next week – including a modern and innovative Contact List that will give you an overview of your entire contact list like no other contact...
BIGContacts Now Synchronizes with Outlook

BIGContacts Now Synchronizes with Outlook

According to 321 million opens tracked by Litmus Email Analytics in December 2013, Outlook was the most widely used desktop email client on the market as of December 2013 and second for the entire market, with 14% of the entire email client market. This level of market usage and ultimate demand is confirmed by the...
BIGContacts Partners with SaaSMax – a New SaaS Marketplace

BIGContacts Partners with SaaSMax – a New SaaS Marketplace

At BIGContacts, we are expanding our distribution channels and have recently partnered with SaaSMAX.  SaaSMax was founded in 2011 and is an online platform that will help us facilitate the reselling and purchasing of BIGContacts through various types of Value-Added Resellers, Solution Providers, Trusted Advisors, and other resellers. They recently showcased their Channel Marketplace and...
Defining a “Note” vs. a “Task” in your Contact Manager

Defining a “Note” vs. a “Task” in your Contact Manager

We often get many of the same questions from our subscribers, and we will take these common questions and create knowledge-base articles on them so that other subscribers that might have the same question can easily search for and find this information when they need it.  We organize and store all of this information in...
Customize Email and Letter Templates with Web Based CRM

Customize Email and Letter Templates with Web Based CRM

With BIGContacts, you have always been able create custom Email and Letter Templates that would merge standard (core) contact information into the body of either template type. We have recently expanded this customization to include custom fields.