Customer Insights

Popular Articles

Why Choose a CRM Solution? – 5 Benefits to Consider

Why Choose a CRM Solution? – 5 Benefits to Consider

For as long as there have been businesses and customers, there have been strategies aimed at keeping clients happy and loyal to a certain product or service. But as business processes have evolved and technology has begun to play a major role in how businesses interact with their clients, customer relationship management (CRM) has become...
BIGContacts offers two-way sync with MailChimp & Google Contacts

BIGContacts offers two-way sync with MailChimp & Google Contacts

For the past several months, we’ve been working closely with a company by the name of PieSync. PieSync offers a seamless two-synchronization platform that will enable synchronization between BigContacts and dozens of other popular web applications. You will always have the most current data at your fingertips – no matter what program you are working...
Synchronize Your Google Calendar with BIGContacts

Synchronize Your Google Calendar with BIGContacts

BigContacts is built on and continues to evolve based on the great insights and feedback of our customers. One of the things that we work very hard to do as we continue to enhance our platform is to ensure that we maintain a very clean and intuitive user experience. Having said that, we are always...
BigContacts “Social Listening”– Best Way to Monitor Social Media

BigContacts “Social Listening”– Best Way to Monitor Social Media

Social media usage continues to grow at a steady rate, giving marketers and salespeople access to a wealth of customer and prospect conversations. BigContacts now allows you to monitor these conversations for all your LinkedIn and Twitter contacts. “Listen” to these customer and prospect conversations that are taking place over Social media and engage with...
BIGContacts Soon to Offer the BEST Customer Support for CRM

BIGContacts Soon to Offer the BEST Customer Support for CRM

At BigContacts, it has always been our mission to provide the best Customer Support in the web-based CRM industry. Today, you can access our Customer Support library 24 hours per day – 7 days per week. If you submit an email ticket during the week (Monday – Friday, 8 a.m. – 6 p.m. EST), you...
BIGContacts Adds More CRM Enhancements to Help You Work Smarter

BIGContacts Adds More CRM Enhancements to Help You Work Smarter

Every week our development team works hard to continue improving our web-based CRM software for all customers. We have some exciting new features that we will be releasing in the next week – including a modern and innovative Contact List that will give you an overview of your entire contact list like no other contact...
BIGContacts Now Synchronizes with Outlook

BIGContacts Now Synchronizes with Outlook

According to 321 million opens tracked by Litmus Email Analytics in December 2013, Outlook was the most widely used desktop email client on the market as of December 2013 and second for the entire market, with 14% of the entire email client market. This level of market usage and ultimate demand is confirmed by the...
BIGContacts Partners with SaaSMax – a New SaaS Marketplace

BIGContacts Partners with SaaSMax – a New SaaS Marketplace

At BIGContacts, we are expanding our distribution channels and have recently partnered with SaaSMAX.  SaaSMax was founded in 2011 and is an online platform that will help us facilitate the reselling and purchasing of BIGContacts through various types of Value-Added Resellers, Solution Providers, Trusted Advisors, and other resellers. They recently showcased their Channel Marketplace and...