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Customer Insights

CRM Customer Retention: 7 Best Ways to Increase Customer Retention With CRM

There’s no denying that customer satisfaction is crucial for the survival and success of any business. Surely, you need to acquire more customers to meet your sales and revenue goals. However, in order to grow your business, it is just as crucial to retaining the existing customers.

What is A Lead Tracker and How Does It Work for Your Business

Leads represent any individual or business entity that expresses some form of interest in what you are selling.

12 Sales Pipeline Management Best Practices for Your Business

Sales pipelines can be used to track and manage leads effectively.

Lead Generation Through CRM Software: Everything You Need to Know

When you hear the term ‘lead generation,’ a variety of channels flash in your mind. Whether it’s the conventional television and radio advertisements or contemporary social media platforms, there are many options to choose from.

12 CRM Best Practices That Every Small Business Needs to Know

CRM tools have significantly advanced from simple contact databases to comprehensive tools with powerful capabilities.

5 Effective Ways to Increase Sales Productivity

While more businesses are now pushing towards achieving bigger sales targets, very few of them are able to see actual results. The reason- They tend to overlook a crucial aspect: sales productivity.

Top 7 Ways CRM Software Helps You Manage Tasks & Workflow in 2024

‘Workflow’ is a term that is quite common in business circles. It encompasses a series of steps that can help accomplish certain goals. While this knowledge is pretty common, what most people lack is an understanding of how to create and manage a custom workflow for their business.

How to Build a Custom Sales Pipeline: 5-Step Guide to Follow

How often have you heard sales professionals throwing around the term ‘Sales Pipeline’ when talking about potential opportunities?

Measuring ROI for CRM: A Valuable Process

When a company is considering the purchase or upgrade of a CRM system, there is often a disconnect between the perceived value and the real value of CRM solutions. Because CRM does not directly lend itself to easily quantifiable analysis, it is often difficult to determine the ROI from using the best CRM software.

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