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BIGContacts Editorial Team

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BIGContacts Editorial Team

Customer Relationships Experts |

BIGContacts Editorial Team is a passionate group of CRM experts dedicated to improving your customer relationships with top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you're getting the most reliable resources to enhance your contact management and business process automation initiatives.

Articles by BIGContacts Editorial Team

18 Best Sales Analytics Software for 2026

What is the first thing that comes to your mind when you hear ‘sales analytics’? If the term brings up images of never-ending spreadsheets with an endless volume of data, we have news for you.
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CRM Integration: The Ultimate Guide to Unifying Your Business Tools 2026

I’ve seen this happen countless times.  A lead fills out a form. Marketing celebrates. Sales never calls. Not because they don’t care, but because the lead is stuck in a spreadsheet, the alert went to the wrong inbox, or someone forgot to move the data into the CRM. That’s the real issue most teams face....
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A Definitive Guide to Sales Targets

One thing that all top-performing sales representatives have in common is that they define clear sales targets and monitor their progress routinely using an effective sales tracking system.
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Featured

Top 12 Benefits of CRM for Small Business: A Complete Guide

You remember that one customer who asked for pricing, the one who said “check back next week,” and another who is close to renewing. Until one busy day turns into five, a follow-up slips, and that “hot lead” quietly buys from someone else. That kind of slip-up is common when you don’t track customer communications...
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12 Best Email Tracking Software to Boost Conversions & ROI in 2026

I used to send hundreds of emails every day… only to find that 77% of cold emails never even get opened. That shocking stat from Klenty hit me hard—77 out of every 100 emails vanished into thin air with zero traction. That’s when I realized I needed more than just great copy; I needed email...
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