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BIGContacts Editorial Team

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BIGContacts Editorial Team

Customer Relationships Experts |

BIGContacts Editorial Team is a passionate group of CRM experts dedicated to improving your customer relationships with top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you're getting the most reliable resources to enhance your contact management and business process automation initiatives.

Articles by BIGContacts Editorial Team

2 Ways That Small Business Sales Managers Can Use CRM Software

When you think about your CRM software and how it relates to your sales process, you likely immediately think of how your sales staff uses contact management features. Or maybe you think about how CRM automates certain functions of the sales process, easing the load of your sales staff. But how can CRM software be...
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CRM Glossary & Definitions

No one likes confusing business jargon. But sometimes, when you are new to something (particularly with business software), it is inevitable. Understanding CRM terminology is easy if you work with CRM software every day, but many clients and businesses are new to CRM systems so it can quickly get overwhelming and confusing.
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How Data Organization in Your CRM Software Can Save You Time

There is a simple resource we’d all love to have more of: time. Especially in business environments, it’s a precious commodity that can be a difference maker in making sure that you can run your business, attract customers, and keep your employees engaged.
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3 Reasons Every Small Business Needs CRM Software

As a small business owner or manager, you only have limited funds available to market your products. And too often, small businesses like yours choose to invest in more immediate promotional opportunities, thinking that they are better served to get the word out about a current promotion or new product than spending it on something...
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Why Choose a CRM Solution? – 5 Benefits to Consider

For as long as there have been businesses and customers, there have been strategies aimed at keeping clients happy and loyal to a certain product or service. But as business processes have evolved and technology has begun to play a major role in how businesses interact with their clients, customer relationship management (CRM) has become...
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Defining a “Note” vs. a “Task” in your Contact Manager

We often get many of the same questions from our subscribers, and we will take these common questions and create knowledge-base articles on them so that other subscribers that might have the same question can easily search for and find this information when they need it.  We organize and store all of this information in...
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Customize Email and Letter Templates with Web Based CRM

With BIGContacts, you have always been able create custom Email and Letter Templates that would merge standard (core) contact information into the body of either template type. We have recently expanded this customization to include custom fields.
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