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BIGContacts Editorial Team

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BIGContacts Editorial Team

Customer relationship management experts |

The BIGContacts Editorial Team is a passionate group of CRM experts dedicated to improving your customer relationships with top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you're getting the most reliable resources to enhance your contact management and business process automation initiatives.

Articles by BIGContacts Editorial Team

Operational CRM: A Definitive Guide

In its essence, a business is much like a machine made up of several parts. Each of these parts has to work together smoothly to ensure the proper execution of business operations.
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17 Best Sales Analytics Software for 2024

What is the first thing that comes to your mind when you hear ‘sales analytics’? If the term brings up images of never-ending spreadsheets with an endless volume of data, we have news for you. 
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A Definitive Guide to Sales Targets

One thing that all top-performing sales representatives have in common is that they define clear sales targets and monitor their progress routinely using an effective sales tracking system.
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Customer Retention Software: 13 Must-Try Options

Customer acquisition is a long, hard-fought (and not to mention expensive) battle. But what do you do when the hard-acquired customers just won’t stick around? You might be doing everything in your power to avoid customer attrition, but your churn numbers may not reflect the same. If this challenge hits close to home, it’s time...
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The CRM Process: 5 Effective Steps  

You work long and hard to find the perfect CRM tool for your business.  After countless hours and much deliberation, you find the right tool … but your customer relationships still don’t stand the test of time.
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