If Gmail is your preferred email provider, you might be looking for a CRM that works within the inbox, saving you the constant back and forth.
Both CRM and Gmail are integral to the day-to-day functioning of a lot of organizations. Bringing the capabilities of both these solutions together using a CRM integrated with Gmail can result in a massive positive impact on your business productivity.
CRM tools that integrate with Gmail keep data effortlessly synchronized and offer instant access to essential customer details and communication history. These tools let you organize data and manage client relationships from within your business inbox.
With the wide range of possibilities, choosing an effective CRM system for Gmail integration can be a daunting task. To make things easier, we have carried out a thorough analysis of the 15 best CRM options that work well with Gmail. Explore the functionality of each of these tools to find one that suits your unique needs.
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In a Nutshell
- There are a number of CRM that integrate with Gmail that can help you streamline business communications.
- For a tool to be an effective Gmail integration CRM, it should offer features such as two-way sync, instant alerts, automated workflows, and campaign performance tracking.
- The top 15 CRM integrated with Gmail that you can opt for include BIGContacts, HubSpot, Streak, Copper, Zoho CRM, Agile CRM, Freshales, Pipedrive, monday.com, Teamwork CRM, NetHunt, Salesmate, Nutshell, Salesflare, and Bitrix24.
- Find a detailed comparison of these 15 tools below to make an effective selection for your business.
What is CRM & Why Use It?
Customer relationship management or CRM tools help manage data, communication, and processes related to clients. These tools enable a seamless and personalized experience for customers by bringing all relevant information and stakeholders to one platform.
You can use a CRM system to:
- Maintain comprehensive contact records
- Stay on top of business outreach
- Automate tasks, workflows, and processes
- Monitor business performance
- Manage sales cycle and marketing campaigns
A CRM that works within or integrates with your Gmail account will help you manage all business communications seamlessly. CRM integration with Gmail will enable you to personalize your emails, keep data synchronized, create segmented lists, and deliver emails at the right time. You can also track the performance of campaigns and store emails that yield positive results as templates for future use.
15 Best CRMs for Gmail Integration
We have narrowed down the search for the best CRM integrated with Gmail by carrying out a detailed comparative analysis of the 15 top-rated solutions available on the market. Find the in-depth comparison of these tools below to make a well-informed decision.
1. BIGContacts
BIGContacts is an intuitive CRM that offers seamless integration with Gmail, so you stay on top of all your communication without any hassle. The customizable application lets you bring all conversations and contact data together, enabling you to drive more personalized interactions. Track the effectiveness of your email campaigns with powerful reporting and optimize future engagement.
Key features:
- Automate email drip sequences to reach out to contacts at the right time
- Find all emails, tasks, notes, and files in one place
- Track email clicks, opens, and unsubscribes in real-time
- All interactions and updates are logged in the system automatically
- Segment contacts into lists and drive more personalized campaigns
Pros:
- Define custom triggers for automated actions
- View emails on the go using the mobile version of BIGContacts
Cons:
- Loading speed drops occasionally
- Contact deduplication features are limited
Pricing:
- Big- $5/user/month
- Bigger- $15/user/month
- Biggest- $25/user/month
- Enterprise- Custom pricing
Reviews:
- Capterra- 4.3 stars
- G2- 4.5 stars
2. HubSpot CRM
HubSpot CRM lets you stay connected with your prospects and customers by integrating with your Gmail inbox. This is one of the best CRM for Gmail that centralizes conversations and lets you engage with clients at the right time. With HubSpot, you can grow your lead list and foster long-lasting customer relationships. The tool also lets you identify which campaigns perform the best for your business.
Key features:
- Personalize emails with contact data to strengthen relationships
- Contact records are enriched with data from online sources
- Access a library of pre-built email templates or create your own
- Automate activities, follow-ups, and business workflows
- Track email effectiveness with built-in analytics
Pros:
- Drive email campaigns to nurture more leads
- Use the mobile app to track emails from anywhere
Cons:
- Lacks advanced reporting capabilities
- Pricing is steep, so the overall cost increases rapidly
Pricing:
- Free plan available
- Paid plans start from $45/month
Reviews:
- Capterra- 4.5 stars
- G2- 4.4 stars
3. Streak
Streak CRM works within Gmail, so you do not have to toggle between platforms. Use it to schedule emails, create a library of frequently used templates, send bulk emails, and monitor essential metrics. Streak automatically captures data from your emails. The CRM tool lets you customize your pipeline and workflows, which further enhances your team’s efficiency.
Key features:
- Use custom filters to sort and group related data together
- Customize emails in bulk in a few clicks with data from your CRM system
- Track email views and opens from within your inbox
- Receive instant notifications for customer engagement
- Use the native iOS and Android apps to keep track of emails from anywhere
Pros:
- The tool is GDPR compliant and ensures data privacy
- Set custom user roles and permissions
Cons:
- Customer service is ineffective
- Offers limited native integration options
Pricing:
- Free plan available
- Paid plans start from $15/user/month
Reviews:
- Capterra- 4.5 stars
- G2- 4.5 stars
4. Copper CRM
Copper CRM is built for Google Workspace users to manage their contact and emails from a single place. Track emails and drive more personalized communication effortlessly. The tool surfaces all the essential contact details directly in the Gmail inbox, saving you time and effort. It also lets you automate emails and tasks, taking some manual work off your plate.
Key features:
- Manage all your emails, deals, and projects from a single application
- Add contacts to the CRM system directly from Gmail
- Sync files from Gmail automatically to your CRM contact records
- Access complete activity history and other details related to your contacts within Gmail
- Generate reports to track how your emails are performing
Pros:
- Automate alerts and create recurring tasks to save time
- View important emails on the go with the mobile app
Cons:
- Lacks advanced email tracking capabilities
- Customization options for reports are limited
Pricing:
- Starts from $23/user/month
Reviews:
- Capterra- 4.4 stars
- G2- 4.5 stars
5. Zoho CRM
Zoho CRM is a free CRM for Gmail with robust automation capabilities that improve business efficiency and strengthen relationships. Connecting this tool with your Gmail account enables you to manage all communication with leads and customers effortlessly. Facilitate internal collaboration and enable everyone in your team to access updated information instantly by combining your CRM and email inbox.
Key features:
- Incoming emails are logged in the respective contact records
- Personalize emails in bulk to reach more people with targeted messages
- Extract information from emails automatically
- Design your own templates or choose from the pre-built options
- Generate reports to track the open and click rates for emails
Pros:
- Schedule emails to be delivered at the most appropriate time
- Get instant alerts to reply and follow up at the right time
Cons:
- The tool’s interface is clunky
- Customer support is not highly responsive
Pricing:
- Free plan available
- Paid plans start from $14/user/month
Reviews:
- Capterra- 4.3 stars
- G2- 4.0 stars
6. Agile CRM
Agile CRM is an all-inclusive system for managing sales, marketing, and service processes. You can access all your contact records and their related communication in one place using this system. Agile CRM Gmail integration lets you create contact lists and drive targeted bulk email campaigns. Use pre-designed email templates or create your own.
Key features:
- Get a comprehensive view of contacts, including communication history, tasks, notes, and social media profiles, in one place
- Sync your Gmail and Outlook inboxes with the CRM system
- Use tag-based segmentation to drive more targeted interactions
- Track essential metrics related to your email campaigns
- Set up real-time notifications and reminders for emails
Pros:
- A/B test email campaigns to enhance engagement
- Connect with applications such as Twitter, LinkedIn, Twilio, etc.
Cons:
- Better documentation is required
- More flexibility is required for creating templates
Pricing:
- Free plan available
- Paid plans start from $8.99/user/month
Reviews:
- Capterra- 4.1 stars
- G2- 4.0 stars
7. Freshsales
Freshsales lets you manage your client conversations seamlessly. Stop toggling between your inbox and CRM application to run automated outbound email campaigns. You can use this CRM to schedule emails, personalize interactions, and drive bulk email campaigns. The tool also enables you to view detailed activity timelines and prioritize contacts effectively.
Key features:
- Enable two-way synchronization of emails between your Gmail inbox and CRM
- Incoming emails are automatically added to the right contact record
- Save high-performing emails as templates for future reference
- Track the open and click rates of your email campaigns
- Segment customers by any attribute of your choice
Pros:
- Get real-time alerts for email activity
- Stay on top of important conversations using the Android & iOS apps
Cons:
- Customer support is substandard
- Reporting is not user-friendly
Pricing:
- Free plan available
- Paid plans start from $15/user/month
Reviews:
- Capterra- 4.5 stars
- G2- 4.5 stars
8. Pipedrive
Pipedrive is a powerful solution for pipeline tracking that also lets you automate repetitive tasks. Use it to run highly personalized and effective email campaigns. You can connect the tool with your Gmail inbox to deliver more targeted emails and increase your conversion rate. Pipedrive also lets you schedule reminders to stay on top of important activities.
Key features:
- View all contact details, including associated tasks, emails, meetings, calls, etc., in one place
- Create templates using a simple drag-and-drop editor
- Segment your audience into distinct groups and lists
- Access real-time email analytics to improve campaign performance
- Stay on top of important conversations with automatic alerts and reminders
Pros:
- Make accurate revenue forecasts based on pipeline
- Connect with software such as Mailshake, QuickMail, Asana, Trello, etc.
Cons:
- Training resources are substandard
- Reporting functionality needs improvement
Pricing:
- Starts from $9.90/user/month
Reviews:
- Capterra- 4.5 stars
- G2- 4.2 stars
9. monday.com
monday.com lets you sync your CRM system with your Gmail inbox, so you can always stay on top of your business communications. Use the tool to create no-code automation workflows that keep your business efficient and highly productive. It is extensively customizable, so you can easily optimize modules based on your specific needs.
Key features:
- Convert emails into action items directly
- Get instant notifications for email activity
- Use personalized templates that autofill based on recipient information
- Create custom dashboards to report on business performance
- Track upcoming tasks, meetings, and events in one place
Pros:
- All client communication is logged in the system automatically
- Receive instant alerts for duplicate data entry
Cons:
- The mobile app has glitches
- Customer support is lacking
Pricing:
- Free plan available
- Paid plans start from $8/user/month
Reviews:
- Capterra- 4.6 stars
- G2- 4.7 stars
10. Teamwork CRM
Teamwork offers seamless integration with Gmail, which enables you to enhance your communication and maximize business efficiency. You can convert your emails into actions or leads directly from the Gmail inbox. This reduces manual work and helps you expedite your operations. Teamwork also enables you to monitor key metrics related to email campaigns.
Key features:
- Convert emails into leads or opportunities
- Maintain detailed contact records and include custom fields to store additional information
- Create and manage multiple custom sales pipelines
- Link emails to relevant contact profiles automatically
- Prioritize the right deals and stay connected with high-value prospects at all times
Pros:
- Sort and filter through data with ease
- View emails and CRM data on the go with the mobile app
Cons:
- Slow loading speed impacts performance
- Reporting capabilities are limited
Pricing:
- Starts from $12/user/month
Reviews:
- Capterra- 4.5 stars
- G2- 4.4 stars
11. NetHunt
NetHunt is a powerful CRM for Google Workspace users that lets you reduce manual work and keep your customer data well-organized. Manage your sales pipeline, automate drip email campaigns, and monitor performance with NetHunt. It lets you automatically link emails to contact profiles, reducing your manual work and contributing to enhanced business efficiency.
Key features:
- Create automated drip email campaigns
- Build a custom sales pipeline with stages that align with your existing sales process
- Craft and store email templates for future access
- Track email opens and clicks in real-time
- Segments your customer base and deliver targeted email sequences
Pros:
- Keep the database clean with duplicate prevention
- The tool is GDPR and CCPA compliant
Cons:
- The follow-up reminder system offers limited functionality
- Lacks the functionality to download reports
Pricing:
- Starts from $24/user/month
Reviews:
- Capterra- 4.8 stars
- G2- 4.7 stars
12. Salesmate
Use Salesmate to convert more prospects into customers by personalizing your emails. This CRM solution works in perfect sync with your Gmail account, allowing you to manage your business communication effortlessly. View contact information readily within your inbox, add notes, and track email campaign performance, all with one tool.
Key features:
- Use the Chrome extension to view CRM data within your Gmail inbox
- Convert emails into deals directly from your inbox in real-time
- Get a unified view of contact data, associated tasks, and communication history
- Customize templates, workflows, and other modules
- Create custom reports and dashboards to track relevant metrics
Pros:
- Get instant notifications for email activity
- Sync data with Mailchimp, QuickBooks, WordPress, etc.
Cons:
- Speed lags frequently occur
- Does not offer real-time email tracking
Pricing:
- Starts from $12/user/month
Reviews:
- Capterra- 4.7 stars
- G2- 4.6 stars
13. Nutshell
Nutshell’s integration with Gmail centralizes all your business communication and helps you be more productive. It saves you from wasting time manually importing and exporting data between your CRM and email inbox. Share personalized emails and keep track of all upcoming activities effortlessly. The platform also enables you to keep your entire team on the same page with instant alerts.
Key features:
- Enable two-way sync of emails between both platforms
- View detailed communication history timelines
- Sync your email inboxes and calendar to become more productive
- Run automated and personalized email campaigns
- Use Single Sign On with your Gmail credentials
Pros:
- Get started quickly using pre-built email templates
- Sync data with Gmail, Outlook, Active Campaign, HubSpot, and Mailchimp
Cons:
- Document management has room for improvement
- Import and export of data are complicated
Pricing:
- Starts from $16/user/month
Reviews:
- Capterra- 4.2 stars
- G2- 4.2 stars
14. Salesflare
Salesflare is an easy-to-use CRM that works within Gmail. It automatically captures information from your emails, saving you time and effort. With Salesflare, you can easily manage your emails and drive more personalized interactions with your contacts. It also intelligently surfaces tasks and opportunities that require your immediate attention.
Key features:
- Automatically populate contact records with information from emails
- All meetings and interactions are logged automatically
- Keep all related files and documents organized in dedicated folders within contact records
- Track customer activity such as email opens, link clicks, and page visits
- Enable team collaboration with centralized access to all emails
Pros:
- Find email addresses using name and company
- View emails remotely with the Salesflare mobile app
Cons:
- Loading speed drops at times
- The interface needs to be more user-friendly
Pricing:
- Starts from 29/user/month
Reviews:
- Capterra- 4.7 stars
- G2- 4.8 stars
15. Bitrix24
Bitrix24 integrates with Gmail to bring all your business communication to a single platform. Use the tool to automate your workflow, so you can get more done in less time. Grow your lead lists by running targeted ad campaigns and convert these leads into long-term customers with personalized email campaigns crafted and delivered through Bitrix24.
Key features:
- Run email marketing campaigns directly from the CRM system
- Bring all important documents to one place and enable your team to collaborate on these files
- Segment recipients into lists based on any attribute of your choice
- Define custom rules and triggers for automation workflows
- Monitor the effectiveness of your email campaigns
Pros:
- Stay on top of all emails and tasks with the mobile app
- All interactions are logged in the system automatically
Cons:
- Customer support requires improvement
- The setup process is lengthy and complicated
Pricing:
- Free plan available
- Paid plans start from $46/month
Reviews:
- Capterra- 4.1 stars
- G2- 4.1 stars
Work Within the Comfort of Your Gmail Inbox
The right CRM integrated with Gmail will enable you to get more done in less time. It will save you the time that is spent toggling between both applications, and you will be able to manage your organization’s interactions with potential and existing customers effectively.
When choosing a tool, Keep in mind the extent to which you need the CRM to integrate with Gmail. Do you need a simple solution that helps you manage your emails or an advanced solution that lets you schedule and automate campaigns? Consider your exact needs when selecting a CRM for Gmail.
Or, you can simply opt for a flexible tool like BIGContacts that is extensively customizable, so you can get things done your way. Such an application will help you make the most out of every email that you send. Moreover, the free trial and smooth onboarding contribute to improved usability for the tool.
