For any healthcare professional, patient relationships are absolutely paramount. Not only do you likely rely in large part on positive word of mouth to gain new patients, but you also interact and socialize with your current patients to ensure long-lasting relationships. Individuals who seek your business rely on you both to honor their privacy and treat their...

As with any other type of organization, non-profit organizations can benefit significantly from using CRM software. Last month, we covered ways in which these organizations can increase their stakeholder management, particularly as it relates to current donors.

Quick Question: What is or was the most difficult part of starting and growing your small business? We’d venture the guess that, more often than not, the answer to that question is “getting the money.” You don’t have to watch Shark Tank to realize just how difficult it can be to get investors for a...

As a small business owner or manager, you only have limited funds available to market your products. And too often, small businesses like yours choose to invest in more immediate promotional opportunities, thinking that they are better served to get the word out about a current promotion or new product than spending it on something...

For as long as there have been businesses and customers, there have been strategies aimed at keeping clients happy and loyal to a certain product or service. But as business processes have evolved and technology has begun to play a major role in how businesses interact with their clients, customer relationship management (CRM) has become...

BigContacts is built on and continues to evolve based on the great insights and feedback of our customers. One of the things that we work very hard to do as we continue to enhance our platform is to ensure that we maintain a very clean and intuitive user experience. Having said that, we are always...