Recent Articles

Top 7 Ways CRM Software Helps You Manage Tasks & Workflow in 2024

‘Workflow’ is a term that is quite common in business circles. It encompasses a series of steps that can help accomplish certain goals.   While this knowledge is pretty common, what most people lack is an understanding of how to create and manage a custom workflow for their business. 
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6 Powerful CRM Reports to Run For Driving Sales

Small business owners know that the most important thing is to make decisions based on data. It’s not enough to go with your gut to understand how your business is performing; you need hard evidence. The “hard evidence” is often referred to as Business Intelligence (BI). As the market moves more and more into the...
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Sales Tracking – 7 Best Practices for Small Businesses

The central goal of all salespeople is to close more deals and acquire more profitable business. To that end, it is essential to manage your sales opportunities in the best way to achieve the desired result. Tracking your sales efforts is a necessary step in the overall process. What are some sales tracking techniques that...
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Adopting New Technology – Web Based CRM Software

The technology adoption life cycle is a sociological model originally developed by Joe M. Bohlen and George M. Beal in 1957 at Iowa State College. Its purpose was to track the purchase patterns of hybrid seed corn by farmers. Approximately six years later, Everett Rogers broadened the use of this model in his book, Diffusion...
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6 Ways For Non-Profits Organizations To Improve Stakeholder Relationships With CRM Software

We often get asked how our CRM software can help our nonprofit clients improve their relationship marketing efforts. Nonprofits know better than anyone the importance of keeping stakeholders informed. CRM software is great for fundraising in general because nonprofits don’t stay in business without a steady stream of grants and private donations. If funding sources dry up, nonprofits face extinction. That’s why we put together...
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BigContacts “Social Listening”– Best Way to Monitor Social Media

Social media usage continues to grow at a steady rate, giving marketers and salespeople access to a wealth of customer and prospect conversations. BigContacts now allows you to monitor these conversations for all your LinkedIn and Twitter contacts. “Listen” to these customer and prospect conversations that are taking place over Social media and engage with...
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BIGContacts Adds More CRM Enhancements to Help You Work Smarter

Every week our development team works hard to continue improving our web-based CRM software for all customers. We have some exciting new features that we will be releasing in the next week – including a modern and innovative Contact List that will give you an overview of your entire contact list like no other contact...
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