BigContacts Plan for GDPR Compliance

BigContacts Plan for GDPR Compliance

On May 25th 2018, the most comprehensive change to privacy legislation ever undertaken —the EU General Data Protection Regulation (GDPR)— takes effect.

Here at BigContacts, data protection is something we take very seriously. As a cloud-based company entrusted with our customers’ data, we’ll continue to view the treatment of our users’ data as a top priority.

BigContacts and GDPR

Continuing to protect our customers’ information is extremely important to us. Measures we are taking include:

  • Continuing to invest in our security infrastructure.
  • Giving users the ability to access their own data and delete their account.
  • Ensuring there’s a consent checkbox and that all user data is gathered only after receiving appropriate consent.
  • Anonymizing IP addresses for Google Analytics
  • For customers located in the EU: Implementing on a more robust Cookie Policy to make sure that merchants have the information they need to get effective consent for us to place the cookies necessary to provide our platform.
  • Working to ensure we have the appropriate contractual terms in place with all relevant third parties.
  • Updating our Terms of Service and Privacy Policy.

For more information on the specifics of GDPR, please read the regulation or this summary.

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BigContacts Launches “Timeline” View For Contact Records

BigContacts Launches “Timeline” View For Contact Records

One of the many benefits of choosing BigContacts to manage your prospect and customer relationships is our unique “Contact Dashboard”. The Contact Dashboard allows you to easily capture and store all communications with your contacts—including notes, calls, meetings, tasks, files, photos, sales opportunities and EMAIL!

Bottom line:  You can manage your prospect and customer relationships by keeping track of all activity in a single, intelligent platform.

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BigContacts Offers Two-Way “Contact” Sync With Office 365 Outlook.com

BigContacts Offers Two-Way “Contact” Sync With Office 365 Outlook.com

Today, we’re happy to announce that through our partnership with Piesync we now offer two-contact synchronization between BigContacts and Office 365 Outlook.com.  This connector will enable all BigContacts users to keep your contacts up-to-date in real-time. Below is an excerpt from a press release that outlines some of the benefits from this new synchronization.  We hope you find this latest addition to be useful in your business.

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BigContacts Offers Two-way Synchronization with Desk.com from Salesforce

BigContacts Offers Two-way Synchronization with Desk.com from Salesforce

Today we wanted to let you know that you can synchronize BigContacts with one of the industry’s leading Help desk platforms – Desk.com from Salesforce.  Over a year ago, we partnered with a company by the name of PieSync. PieSync offers two-synchronization platform that will enable two-way synchronization between BigContacts and a growing marketplace of other web applications.  We’re announcing these new synchronizations through our blog here as they become available. We want you to able to take advantage of these great new combinations of powerful web applications as soon as possible.

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