BIGContacts is like a virtual assistant...It's simple to use & keeps me on top of everything.

Founded in 2004 in Vancouver, BC, Innergy Corporate Yoga specializes in delivering yoga classes directly to workplaces across Canada and the USA. The company focuses on reducing stress and boosting energy among employees, fostering a healthier work environment. Innergy Corporate Yoga also offers franchise opportunities, expanding its reach and impact in promoting workplace wellness.

Innergy Corporate Yoga faced growing challenges as they expanded across North America. Their existing system, a combination of Excel spreadsheets and Word documents, proved insufficient for managing outreach and follow-ups with potential clients. This disorganization led to missed opportunities, wasted time, and ultimately, lost revenue.

"Managing client communication with spreadsheets was cumbersome," says Lynn. "We were missing follow-ups and wasting valuable time navigating through documents. We needed a more streamlined system to keep us organized and ensure we capitalized on every opportunity."

Innergy Yoga implemented BIGContacts as their CRM solution to address these challenges. BIGContacts offered a user-friendly platform with features specifically designed to improve client management:

• Centralized Client History: Access all past interactions and notes in one place for a complete communication record.
• Automated Reminders: Set and receive follow-up reminders with the ability to send emails directly within the platform.
• Intuitive Interface: Navigate the system quickly and easily, minimizing wasted time and maximizing efficiency.

Lynn's Favorite Features:

• Straightforward Design: "BIGContacts is like a virtual assistant," says Lynn. "It's simple to use and keeps me on top of everything."
• Increased Efficiency: "The system saves us time and effort. We no longer struggle to manage client interactions."

BIGContacts transformed Innergy Yoga's client management approach. The system's user-friendly interface and robust features ensured a well-organized workflow, allowing the company to:

• Minimize Missed Opportunities: Stay on top of follow-ups and ensure no potential client falls through the cracks.
• Maximize Revenue Potential: Efficient communication fosters stronger client relationships, leading to increased sales.