BIGContacts CRM helpdesk has an intuitive interface making it easy to use and perfect for small businesses and start-ups.
Measure the effectiveness of your CRM and helpdesk activities with smart reports.
View support tickets and contact data by accessing the helpdesk CRM using any device to get in touch with customers at the perfect moment.
Create an automated workflow for your team to enhance productivity and get automatic reminders to provide seamless customer experiences.
View every pending ticket and quickly identify who is responsible for which account with powerful activity tracking.
BigContacts seems to be the best way to extract data, contact information has all the addresses, tasks, and notes in one place, making it easier for everyone to keep track of what is going on with each company.
BigContacts is simple to use and has all the important functionality we need without a lot of unnecessary functions that make other applications more complicated and expensive.
Sales Director, Leisure, Travel & Tourism
I have always felt Salesforce.com is too complex and has information not required cluttering the interface. BigContacts is clean and easy to use making staff more effective.
President, Consumer Goods