Thank you for your determination to make BIGContacts a world-class CRM.

CoachDeck is a popular drill card provider for youth sports coaches. It helps players understand the fundamentals of their respective sport through fun drills created by professional coaches. The company empowers coaches to conduct highly effective practice sessions without having to put long hours into preparation.

When using HubSpot for managing our client relationships, one of the things with which we struggled immensely was tracking contact activity.

The view was confusing for clients with several history entries. It was impossible to find the activity we were looking for without scrolling through a long list.

This took up a lot of our time and was a significant challenge hampering our day-to-day productivity.

BIGContacts offers a comprehensive activity timeline for each client, providing us with a snapshot of what has happened in the past.

The description of the touches allows us to immediately find out what the interaction was about, going back months or even years.

Another great feature is the ability to store email templates which saves us the effort of rewriting the same emails.

BIGContacts remains true to its commitment towards delighting customers.

What really impressed us was the fact that the support not only welcomed our suggestions but acted upon them instantly.

Now we can easily stay updated with all previous touches with clients and optimize our upcoming interactions accordingly.