How does the 30-day free trial work?
It's simple. You enter some basic information including name, phone, email, estimated number of users, current system, and a password. That's it and it should take you less than 30 seconds. No credit card is required. You now have access to the full featured system for free for 30 days
During your free trial, you have access to all the features and functions of BigContacts. You can add as many users to the system to truly test the capabilities of this system, and best of all, if you decide to upgrade to a paid edition, all of the customization and data you entered remains in your account.
Is My Data Safe?
At BigContacts, the safety and security of your data is our top priority. We work with the industry's leading companies to ensure that your data is safe. Click below to learn more about the lengths we go to in order to protect your data. LEARN MORE
What web browsers work with BigContacts?
BigContacts supports 4 web browsers. (Firefox, Safari, Google Chrome, Internet Explorer) The single best performing and most stable web browser for BigContacts, as well as many other web applications, is Firefox.
Is it easy to import my contacts?
The BigContacts Import Wizard allows you to easily load any properly formatted .CSV spreadsheet No matter where your contacts exist today, if you are able to export them into an Excel or CSV spreadsheet you can get them into BigContacts. LEARN MORE
Can I upgrade, downgrade or cancel anytime?
Of course. BigContacts is a pay-as-you-go service (monthly, 1 year or 2 years), so you can make changes whenever you need.
Can I access BigContacts from my mobile phone or tablet?
Yes, we offer our "Mobile Edition" that allows you to access all the key information about your contacts (including your notes and history) directly from any smartphone. There is NO additional cost for the Mobile Edition as it is included as part of your subscription. LEARN MORE
Does BigContacts require a contract?
Nope. BigContacts is a prepay service. Whether you choose to pay month-to-month at a time or prepay for 1 year (15% discount) or 2 years (25% discount). You can choose to inactivate your account at anytime and we will not bill you on the next subscription renewal date.
Will BigContacts store ALL of my email history?
We offer a unique email dropbox feature that allows you to send and receive emails from any email system outside of BigContacts (including your mobile phone) and we will capture, sort and store a copy of the email that was sent in the appropriate contact record. LEARN MORE
Does BigContacts offer email marketing services?
BigContacts has partnered with ActiveCampaign, an email marketing & marketing automation company. ActiveCampaign is trusted by over 100,000 small businesses to deliver marketing results every day.
This partnership has allowed us to create the industry's BEST integration between CRM & Email Marketing / Marketing Automation Software. You have to see it for yourself to believe how much this will help you in your marketing and customer retention efforts. LEARN MORE
How do I upgrade my Free Edition to a Paid Edition?
Simply log in to BigContacts, and go to the admin tab and select the "Update/ Upgrade Subscription" link.