Absolutely! We are here to help you get off to a quick and successful start with BigContacts. When you upgrade to a paid account (available with the BIGGER & BIGGEST Plans only) we will customize your account & train your entire team. All at NO charge to you! We're committed to your success with BigContacts.
In addition, we offer a number of free tools and services including, how-to videos, articles and unlimited online support to all Customers and Free trial accounts at NO additional charge. We're always just a click away! Our experienced Customer Support representatives are available Monday - Friday (7am - 7pm EST) to answer your questions.
In addition to all these free services, you can always schedule an optional, paid one-on-one coaching/support call. You can schedule these one-on-one coaching sessions as often as needed.
If you decide that BigContacts is right for your business, you can easily upgrade to a paid account and all of your contacts and data that you entered during the free trial is preserved and ready for you to use in your paid account.
We’re fanatical about keeping your data safe and secure. We use Amazon Web Services (AWS) for all of our webhosting and their highly secure data centers utilize state-of-the art electronic surveillance and multi-factor access control systems.
Of course. BigContacts is a pay-as-you-go service (monthly or yearly), so you can make changes whenever you need.