BigContacts Plan for GDPR Compliance

BigContacts Plan for GDPR Compliance

On May 25th 2018, the most comprehensive change to privacy legislation ever undertaken —the EU General Data Protection Regulation (GDPR)— takes effect.

Here at BigContacts, data protection is something we take very seriously. As a cloud-based company entrusted with our customers’ data, we’ll continue to view the treatment of our users’ data as a top priority.

BigContacts and GDPR

Continuing to protect our customers’ information is extremely important to us. Measures we are taking include:

  • Continuing to invest in our security infrastructure.
  • Giving users the ability to access their own data and delete their account.
  • Ensuring there’s a consent checkbox and that all user data is gathered only after receiving appropriate consent.
  • Anonymizing IP addresses for Google Analytics
  • For customers located in the EU: Implementing on a more robust Cookie Policy to make sure that merchants have the information they need to get effective consent for us to place the cookies necessary to provide our platform.
  • Working to ensure we have the appropriate contractual terms in place with all relevant third parties.
  • Updating our Terms of Service and Privacy Policy.

For more information on the specifics of GDPR, please read the regulation or this summary.

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“Timeline” View For Contact Records

“Timeline” View For Contact Records

One of the many benefits of choosing BigContacts to manage your prospect and customer relationships is our unique “Contact Dashboard”. The Contact Dashboard allows you to easily capture and store all communications with your contacts—including notes, calls, meetings, tasks, files, photos, sales opportunities and EMAIL!

Bottom line:  You can manage your prospect and customer relationships by keeping track of all activity in a single, intelligent platform.

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3 Ways For Financial Advisers To Improve Business With CRM Software

3 Ways For Financial Advisers To Improve Business With CRM Software

Many financial advisers don’t realize just how much money they are leaving on the table by not having CRM software in place. Even those who do have the software in place aren’t maximizing all of the key benefits it has to offer. CRM software can help transform sales, marketing and service all in one convenient package. Let’s explore these 3 ways For financial advisers to improve business with CRM software.

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3 Reasons Every Small Business Needs CRM Software

3 Reasons Every Small Business Needs CRM Software

As a small business owner or manager, you only have limited funds available to market your products. And too often, small businesses like yours choose to invest in more immediate promotional opportunities, thinking that they are better served getting the word out about a current promotion or new product than spending it on something less tangible, like a new (or their first) CRM.

But we’re here to tell you that investing your money in Customer Relationship Management software is not only beneficial, it can be absolutely crucial to your business success. So without further ado, here are 3 reasons every small business needs CRM software.

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Just Released: NEW Social Media Integration for BigContacts

Just Released: NEW Social Media Integration for BigContacts

Social Media continues to grow in importance for business as a way of helping you learn more about your customers and to connect more closely with your targeted audience.

Your customers and prospects continue to spend more time on these networks so it’s important to at least monitor if not join them in conversations over these networks. The benefits of participating in these conversations can be invaluable to your business in the long run. Whether it’s simply to expand your professional network, establish yourself as an industry expert or expand your brand and generate more leads – it’s well worth some investment of your time.

For some time now we’ve offered 2 different tools for connecting your BigContacts account with these important Social Media networks.

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