{"id":33785,"date":"2024-02-15T11:37:03","date_gmt":"2024-02-15T11:37:03","guid":{"rendered":"https:\/\/www.bigcontacts.com\/?p=33785"},"modified":"2026-01-14T10:21:53","modified_gmt":"2026-01-14T10:21:53","slug":"best-act-crm-alternatives","status":"publish","type":"post","link":"https:\/\/www.bigcontacts.com\/blog\/best-act-crm-alternatives\/","title":{"rendered":"Best Act 6.0 Solutions for 2026"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Have you ever been frustrated by Act! CRM&#8217;s integration with Outlook and Google? Or maybe its marketing automation and sales pipeline management features that don&#8217;t quite fit into your workflow.<\/span><\/p>\n<p><!--more--><\/p>\n<p><span style=\"font-weight: 400;\">Act! CRM has its strengths, but if you are tired of wrestling with its user management and database customization, it&#8217;s time to look elsewhere.<\/span><\/p>\n<div style=\"padding: 20px 15px; background-color: #edf7ff; margin-top: 18px; font-weight: 400;\">I&#8217;ve explored various tools to present you with the top 8 simple and user-friendly Act! CRM alternatives. These alternatives are picked for their ease of use, flexibility, customer care, and tailored features, allowing you to find the most effective solution.<\/div>\n<h2><span class=\"ez-toc-section\" id=\"8_Best_Act_CRM_Alternatives\"><\/span><span style=\"font-weight: 400;\">8 Best Act! CRM Alternatives<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As a starting point for creating this list of the best <\/span><span style=\"font-weight: 400;\">Act! CRM competitors<\/span><span style=\"font-weight: 400;\">, I prioritized practical functionality, considering features like contact management, reporting, and integrations. Secondly, I leaned on personal usage and user reviews. I also factored in good old word-of-mouth, considering recommendations from industry peers.<\/span><\/p>\n<h3>1. <a href=\"https:\/\/www.bigcontacts.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">BIGContacts<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; Best for contact management &amp; email marketing for startups &amp; SMBs<\/span><\/h3>\n<div style=\"position: relative; height: 0; overflow: hidden; padding-bottom: 56.25%; \/* 16\/9 ratio *\/ border-style: none;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/ssnCG-dTX0c\"><\/iframe><\/div>\n<p style=\"text-align: center;\"><a class=\"round_btn try-btn\" href=\"https:\/\/www.bigcontacts.com\/signup\/\" target=\"_blank\" rel=\"noopener\">Get Started Free<\/a><a class=\"getademobtn\" href=\"https:\/\/www.bigcontacts.com\/signup\/?demo\" target=\"_blank\" rel=\"noopener\">Get a Demo<\/a><\/p>\n<p><span style=\"font-weight: 400;\">As a reliable <\/span><span style=\"font-weight: 400;\">alternative to Act! CRM<\/span><span style=\"font-weight: 400;\">, I find BIGContacts offers a simplified, user-friendly experience, perfect for small businesses and startups.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The well-organized interface lets me easily manage contacts, deals, and emails, ensuring every team member is always on the same page. <\/span><a href=\"https:\/\/www.bigcontacts.com\/track-meetings-calendar\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Calendar<\/span><\/a><span style=\"font-weight: 400;\"> views and automated reminders ensure no task, whether a meeting or a birthday, is forgotten. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">BIGContacts also offers powerful <\/span><a href=\"https:\/\/www.bigcontacts.com\/sales-pipeline\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">sales pipeline management<\/span><\/a><span style=\"font-weight: 400;\"> and email marketing automation, which I can tailor to our sales process. What&#8217;s brilliant is the detailed reporting it provides, letting me assess team performance and sales success effectively.<\/span><\/p>\n<p><b>What You\u2019ll Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The central command dashboard organizes crucial sales and marketing data in one place for easier management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customizable tags and lists allow for better lead categorization and sorting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><span style=\"font-weight: 400;\">mobile<\/span><span style=\"font-weight: 400;\"> web app enables remote work and on-the-go access to vital information<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A variety of built-in reports are available, delivering crucial insights for data-driven decision-making<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Drip marketing functionality allows the automation of communication with clients<\/span><\/li>\n<\/ul>\n<p><b>What You May Not Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Navigating through a vast range of email templates can be time-consuming<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There are occasional sync delays with Google Calendar<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<ul>\n<li>Forever free plan for up to 100 contacts.<\/li>\n<li>Paid starts at <a href=\"https:\/\/www.bigcontacts.com\/pricing\/\" target=\"_blank\" rel=\"noopener\">$9.99\/user\/month<\/a>.<\/li>\n<\/ul>\n<h3>2. <a href=\"https:\/\/www.lessannoyingcrm.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Less Annoying CRM<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; Best CRM for Small Businesses<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33835\" src=\"https:\/\/www.bigcontacts.com\/blog\/wp-content\/uploads\/2024\/02\/Image-649.png\" alt=\"Less Annoying CRM - Best CRM for Small Businesses\" width=\"1920\" height=\"1238\"><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Image Source: Less Annoying CRM<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Less Annoying CRM is a refreshingly uncomplicated <\/span><span style=\"font-weight: 400;\">Act! software alternative<\/span><span style=\"font-weight: 400;\"> for managing customer relationships.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I noticed that it lives up to its name with its simple user interface, streamlined contact management, and straightforward sales pipeline tracking. Adding to that, the tool\u2019s scalability features make it suitable for growing businesses of all sizes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will find mobile access to essential CRM data to be quite handy for working on the go. The tool also keeps your tasks synchronized with Google Calendar, helping you stay updated with upcoming events at all times.<\/span><\/p>\n<p><b>What You\u2019ll Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The intuitive and clutter-free user interface makes navigation and work a breeze<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The platform offers effective pipeline tracking abilities, helping your team stay on top of leads<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customizable user roles and data fields to tailor the CRM system according to your unique business needs&nbsp;&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy integration with widely-used email clients simplifies communication tasks<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consistent free updates and improvements help ensure that users receive the best experience possible<\/span><\/li>\n<\/ul>\n<p><b>What You May Not Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There are no built-in marketing automation features, which might necessitate using additional tools<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced reporting and analytics might be missed by those looking for in-depth data exploration<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">$15\/user\/month.<\/span><\/li>\n<\/ul>\n<h3>3. <a href=\"https:\/\/www.thryv.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Thryv<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; Best Business Management Platform<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33886\" src=\"https:\/\/www.bigcontacts.com\/blog\/wp-content\/uploads\/2024\/02\/Image-654-1.png\" alt=\"Thryv - Best Business Management Platform\" width=\"1694\" height=\"1298\"><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Image Source: Thryv Support Center<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Thryv, I was able to manage my appointments, finances, projects, social media, and customer relationships all in one place.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It organizes all your business communication in a single view, allowing you to reduce response times to customer queries. Plus, customizable client portals allow customers to book appointments, make payments, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Smart Data Importer feature makes it easy to get started. I also liked the ability to filter contacts and tag them for improved categorization and better targeting.<\/span><\/p>\n<p><b>What You\u2019ll Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Effective document storage and sharing capabilities enhance team collaboration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrated customer communication features support multi-channel customer outreach<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ability to send automatic reminders to customers for appointments<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enables the acceptance of digital payments and signatures, adding convenience to your business transactions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Custom data fields help store the most relevant information for customers<\/span><\/li>\n<\/ul>\n<p><b>What You May Not Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It can be expensive for small businesses with tight budgets<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Some users find the platform difficult to master initially<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Starts at $199\/month\/location.<\/span><\/li>\n<\/ul>\n<h3>4. <a href=\"https:\/\/www.salesmate.io\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Salesmate<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; Best Sales CRM for Accelerating Deal Closure<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33837\" src=\"https:\/\/www.bigcontacts.com\/blog\/wp-content\/uploads\/2024\/02\/Image-650.png\" alt=\"Salesmate - Best Sales CRM for Accelerating Deal Closure\" width=\"1024\" height=\"653\"><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Image Source: Salesmate Blog<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Salesmate is a <\/span><span style=\"font-weight: 400;\">software similar to Act!<\/span><span style=\"font-weight: 400;\"> that is engineered to expedite sales processes. I found its smart sales intelligence features and automated workflow capabilities highly effective for closing deals faster.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, its comprehensive pipeline management and detailed sales reports make tracking sales progress effortless.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The features that stood out to me include automated data entry, AI-powered insights, and an effective meeting scheduler. The platform also supports integration with a range of tools, including QuickBooks, Slack, Mailchimp, DocuSign, and more.<\/span><\/p>\n<p><b>What You\u2019ll Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Intelligent automation speeds up mundane tasks, increasing productivity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shared team inbox promotes collaboration and seamless communication across multiple channels&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The power dialer feature provides efficient call management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It supports two-way email sync, ensuring no communication is missed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comprehensive reporting gives insightful sales analytics<\/span><\/li>\n<\/ul>\n<p><b>What You May Not Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The initial setup could be complex for some users<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customization may be limited for specific industries<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Starts at $23\/user\/month.<\/span><\/li>\n<\/ul>\n<h3>5. <a href=\"https:\/\/www.greenrope.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">GreenRope<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; Best for Unified Sales, Marketing, and Operations<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33836\" src=\"https:\/\/www.bigcontacts.com\/blog\/wp-content\/uploads\/2024\/02\/Image-651.png\" alt=\"GreenRope - Best for Unified Sales, Marketing, and Operations\" width=\"1500\" height=\"860\"><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Image Source: GreenRope<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another comprehensive <\/span><span style=\"font-weight: 400;\">software similar to Act!<\/span><span style=\"font-weight: 400;\"> I would strongly recommend is GreenRope.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a CRM solution geared towards integrating business processes, GreenRope merges sales, marketing, and operations all under one roof. This ensures that your team works in perfect synchronization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In my experience with the tool, the standout features were its advanced segmentation and project management capabilities. Another aspect I like about the platform is that there is no limit on the number of users.<\/span><\/p>\n<p><b>What You\u2019ll Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The integrated event management functionality helps in timely project planning and coordination<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offers the ability to craft automated customer journeys with logic-based decisions to enhance personalization&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The integrated booking calendar and team calendaring features improve productivity&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The ability to create custom quotes and invoices from within the platform<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatic profile enrichment with data available online<\/span><\/li>\n<\/ul>\n<p><b>What You May Not Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Some users mentioned that email template design could be more user-friendly<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There are occasional reports of the system running slow<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Starts at $99\/month for up to 500 contacts.<\/span><\/li>\n<\/ul>\n<h3>6. <a href=\"https:\/\/www.engagebay.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">EngageBay<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; Best for Integrated Sales, Marketing, and Support for SMBs<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33838\" src=\"https:\/\/www.bigcontacts.com\/blog\/wp-content\/uploads\/2024\/02\/Image-652.png\" alt=\"EngageBay - Best for Integrated Sales, Marketing, and Support for SMBs\" width=\"1366\" height=\"768\"><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Image Source: EngageBay<\/span><\/p>\n<p><span style=\"font-weight: 400;\">EngageBay is a robust <\/span><span style=\"font-weight: 400;\">CRM like Act!,<\/span><span style=\"font-weight: 400;\"> providing a robust all-in-one platform for sales, marketing automation, and service.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It integrates seamlessly with popular email marketing, form and landing pages, appointment scheduling, and helpdesk tools. This makes it incredibly easy to manage customer relationships by keeping track of every interaction and transaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The marketing automation features save valuable time and allow for personalized customer communication. Its live chat features provide instant&nbsp; customers support, fostering a stronger relationship.<\/span><\/p>\n<p><b>What You\u2019ll Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Built-in, multi-channel marketing automation features are exceptional<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Its 360-degree customer view enhances customer relationship management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Supports web analytics for tracking customer engagement<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Deliver superior customer support with Ticket Management and Automation<\/span><\/li>\n<\/ul>\n<p><b>What You May Not Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The free version has limitations compared to the premium versions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There&#8217;s a learning curve in setting up and operating the system efficiently<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Free plan available for up to 250 contacts. Paid options start at $13.79\/user\/month.<\/span><\/li>\n<\/ul>\n<h3>7. <a href=\"https:\/\/www.kustomer.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Kustomer<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; Best for Streamlined Customer-Service Operations<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33887\" src=\"https:\/\/www.bigcontacts.com\/blog\/wp-content\/uploads\/2024\/02\/Image-655@2x.png\" alt=\"Kustomer - Best for Streamlined Customer-Service Operations\" width=\"2672\" height=\"1200\"><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Image Source: Shopify App Store<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kustomer is an omnichannel <\/span><span style=\"font-weight: 400;\">tool like Act! CRM,<\/span><span style=\"font-weight: 400;\"> designed for customer support teams. One of its most distinguishing features is the way it organizes data, not around tickets or cases but around the customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It presents this data in a unified customer timeline, which showcases a customer\u2019s entire experience with your company over time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The platform includes robust automation capabilities that can quickly identify and route problems to the right personnel, reducing time and labor costs. It supports clients via email, web and mobile chat, phone calls, SMS, Facebook Messenger, and Twitter.<\/span><\/p>\n<p><b>What You\u2019ll Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The unified view of customers\u2019 interactions across different touchpoints provides personalized support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kustomer\u2019s proactive workflow automation reduces manual effort on repetitive tasks<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plug-and-play and custom integration options extend the platform&#8217;s reach<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrated analytics and reporting provide valuable insights into your customer service performance and customer demographics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered insights and recommendations based on context derived from customer interactions<\/span><\/li>\n<\/ul>\n<p><b>What You May Not Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customization may require technical expertise.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The platform&#8217;s search functionality might need enhancements<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Starts at&nbsp; $89\/user\/month.<\/span><\/li>\n<\/ul>\n<h3>8. <a href=\"https:\/\/www.insightly.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Insightly<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; Best for Integrated CRM and Project Management<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33839\" src=\"https:\/\/www.bigcontacts.com\/blog\/wp-content\/uploads\/2024\/02\/Mask-Group-86.png\" alt=\"Insightly - Best for Integrated CRM and Project Management\" width=\"1920\" height=\"480\"><\/p>\n<p style=\"text-align: center;\">Image Source: Pcmag<\/p>\n<p><span style=\"font-weight: 400;\">Insightly, as an alternative to Act! CRM, offers a wide range of features that streamline not only CRM processes but also project management functions.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It includes features such as lead routing, contact and organization management, mass emailing, and powerful sales automation. With this platform, you can quickly convert opportunities into projects, create milestones, track progress, and assign tasks to team members with ease.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With its customizable fields and layouts, insightful reporting, and comprehensive contact profiles, Insightly delivers a well-rounded and feature-oriented platform.<\/span><\/p>\n<p><b>What You\u2019ll Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Relationship linking functionality provides deep insights into the customer network<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business intelligence offers real-time dashboards of sales activities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The workflow automation feature enhances productivity by automating repetitive tasks<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It allows granular control and customization based on your business needs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-time view of sales opportunities with a customizable sales pipeline dashboard<\/span><\/li>\n<\/ul>\n<p><b>What You May Not Like:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Insightly&#8217;s mobile app has been flagged for improvements by some users<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The email campaign feature is not as comprehensive as specialized marketing tools<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Starts at $29\/user\/month.&nbsp;<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Evaluation_Criteria\"><\/span><span style=\"font-weight: 400;\">Evaluation Criteria<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The evaluation of products or tools chosen for this article follows an unbiased, systematic approach that ensures a fair, insightful, and well-rounded review. This method employs six key factors:<\/span><\/p>\n<ol>\n<li><b>User Reviews \/ Ratings: <\/b><span style=\"font-weight: 400;\">Direct experiences from users, including ratings and feedback from reputable sites, provide a ground-level perspective. This feedback is critical in understanding overall satisfaction and potential problems.<\/span><\/li>\n<li><b>Essential Features &amp; Functionality:<\/b><span style=\"font-weight: 400;\"> The value of a product is ascertained by its core features and overall functionality. Through an in-depth exploration of these aspects, the practical usefulness and effectiveness of the tools are carefully evaluated.<\/span><\/li>\n<li><b>Ease of Use:<\/b><span style=\"font-weight: 400;\"> The user-friendliness of a product or service is assessed, focusing on the design, interface, and navigation. This ensures a positive experience for users of all levels of expertise.<\/span><\/li>\n<li><b>Customer Support:<\/b><span style=\"font-weight: 400;\"> The quality of customer support is examined, taking into account its efficiency and how well it supports users in different phases \u2013 setting up, addressing concerns, and resolving operational issues.<\/span><\/li>\n<li><b>Value for Money:<\/b><span style=\"font-weight: 400;\"> Value for money is evaluated by comparing the quality, performance, and features. The goal is to help the reader understand whether they would be getting their money&#8217;s worth.&nbsp;<\/span><\/li>\n<li><b>Personal Experience \/ Experts\u2019 Opinions:<\/b><span style=\"font-weight: 400;\"> This part of the evaluation criteria draws insightful observations from the personal experience and the opinions of industry experts.&nbsp;<\/span><\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Which_Is_the_Best_Act_CRM_Alternatives\"><\/span><span style=\"font-weight: 400;\">Which Is the Best Act CRM Alternatives?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Choosing the perfect CRM system is pivotal for your customer relationship management strategy and achieving an optimal ROI. Your business\u2019s unique requirements, the team\u2019s tech proficiency, and your organization\u2019s CRM objectives play a crucial role in this decision.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To further ease the selection process, I have listed my top 3 picks from the top <\/span><span style=\"font-weight: 400;\">Act! Alternatives<\/span><span style=\"font-weight: 400;\"> mentioned above:<\/span><\/p>\n<p><b>Option A: BIGContacts<\/b><\/p>\n<p><span style=\"font-weight: 400;\">BIGContacts is user-friendly <a href=\"https:\/\/www.bigcontacts.com\/blog\/best-contact-management-software\/\">contact management software<\/a> and yields powerful productivity incentives. You also get package deals, including email marketing, appointment scheduling, task management, and follow-ups \u2013 a huge financial advantage. With a comprehensive view of customer relationships, BIGContacts is an all-in-one CRM solution for businesses looking to streamline contact management and increase productivity.<\/span><\/p>\n<p><b>Option B: Thryv<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Thryv is a comprehensive business management platform covering CRM and beyond, aimed at growing digital presence. However, it is essential to note that Thryv may be on the higher end of the budget spectrum. While its rich feature set justifies the pricing, businesses should carefully assess specific needs and budget limitations before investing.<\/span><\/p>\n<p><b>Option C: Insightly<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Focusing on project management, Insightly bridges the gap between sales and project execution. It allows seamless transitions from opportunities to projects while refining services and building strong customer relationships.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In conclusion, each CRM has distinctive features to cater to diverse business needs. Choose the one that aligns the most with your strategic goals. Opting for free trials or demos will help you provide a first-hand account of the tools\u2019 functionality and enable you to make the right decision.<\/span><\/p>\n<style>#sp-ea-35773 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-35773{ position: relative; }#sp-ea-35773 .ea-card{ opacity: 0;}#eap-preloader-35773{ position: absolute; left: 0; top: 0; height: 100%;width: 100%; text-align: center;display: flex; align-items: center;justify-content: center;}.eap_section_title_35773 { color: #444 !important; margin-bottom:  30px !important; }#sp-ea-35773.sp-easy-accordion>.sp-ea-single {border: 1px solid rgba(226,226,226,0); }#sp-ea-35773.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-35773.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-35773.sp-easy-accordion>.sp-ea-single {background: rgba(238,238,238,0);}#sp-ea-35773.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon.fa { float: left; color: #444;font-size: 16px;}<\/style><h2 class=\"eap_section_title eap_section_title_35773\"><span class=\"ez-toc-section\" id=\"FAQ\"><\/span> FAQ <span class=\"ez-toc-section-end\"><\/span><\/h2><div id=\"sp-ea-35773\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"fa-angle-up\" data-col-icon=\"fa-angle-down\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"1\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div id=\"eap-preloader-35773\" class=\"accordion-preloader\"><img decoding=\"async\" src=\"https:\/\/www.bigcontacts.com\/blog\/wp-content\/plugins\/easy-accordion\/public\/assets\/ea_loader.svg\" alt=\"Loader image\"\/><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse357730 href=\"javascript:void(0)\"  aria-expanded=\"true\"><i class=\"ea-expand-icon fa fa-angle-up\"><\/i> How responsive is the customer support team of these alternatives in addressing pre-sales inquiries or concerns?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse357730\" data-parent=#sp-ea-35773><div class=\"ea-body\"><p><span style=\"font-weight: 400;\">The customer support teams for these CRM alternatives are generally responsive and effective in addressing pre-sale inquiries or concerns, ensuring a smooth customer journey from the start.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse357731 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-angle-down\"><\/i> Are there implementation guides, documentation, or onboarding sessions provided to facilitate a smooth transition?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse357731\" data-parent=#sp-ea-35773><div class=\"ea-body\"><p><span style=\"font-weight: 400;\">Most alternatives provide <\/span><a href=\"https:\/\/www.bigcontacts.com\/blog\/implementation-best-practices-for-small-business-crm\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">implementation guides<\/span><\/a><span style=\"font-weight: 400;\">, documentation, and even onboarding sessions to help businesses transition smoothly and maximize the CRM's potential effectively.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse357732 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-angle-down\"><\/i> In case of issues or challenges post-implementation, what avenues are available for seeking assistance or troubleshooting?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse357732\" data-parent=#sp-ea-35773><div class=\"ea-body\"><p><span style=\"font-weight: 400;\">Post-implementation support varies among CRM alternatives. Some, like BIGContacts, offer multiple channels, including email, chat, and phone support. Further, businesses may appreciate the availability of an extensive <\/span><a href=\"https:\/\/support.bigcontacts.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">self-help knowledge base<\/span><\/a><span style=\"font-weight: 400;\"> and video tutorials.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse357733 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-angle-down\"><\/i> What fundamental features do these CRM alternatives offer, and how do they compare to Act CRM?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse357733\" data-parent=#sp-ea-35773><div class=\"ea-body\"><p><span style=\"font-weight: 400;\">Each CRM alternative offers a range of features like contact and task management, <\/span><span style=\"font-weight: 400;\">help desk integration<\/span><span style=\"font-weight: 400;\">, or project management functionalities. The features set and approach may be different from Act! CRM, catering to a variety of businesses.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse357734 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-angle-down\"><\/i> How do I choose the best Act CRM alternative?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse357734\" data-parent=#sp-ea-35773><div class=\"ea-body\"><p><span style=\"font-weight: 400;\">To choose the best CRM alternative, it's essential to identify your unique business requirements, budget, and technological proficiency. Assess each CRM's feature set, level of customer support, and pricing structure to find the optimal fit for your organization.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse357735 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-angle-down\"><\/i> What factors influence the pricing of these CRM alternatives?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse357735\" data-parent=#sp-ea-35773><div class=\"ea-body\"><p><a href=\"https:\/\/www.bigcontacts.com\/blog\/crm-pricing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">CRM pricing<\/span><\/a><span style=\"font-weight: 400;\"> usually depends on the level of functionalities, the number of users, and sometimes the business scale. It's always a good practice to inquire about potential hidden costs, such as implementation fees, customization charges, and scalability costs.<\/span><\/p>\n<\/div><\/div><\/div><script type=\"application\/ld+json\">\n\t{\n\t  \"@context\": \"https:\/\/schema.org\",\n\t  \"@type\": \"FAQPage\",\n\t  \"mainEntity\": [{\n\t\t\t\"@type\": \"Question\",\n\t\t\t\"name\": \"How responsive is the customer support team of these alternatives in addressing pre-sales inquiries or concerns?\",\n\t\t\t\"acceptedAnswer\": {\n\t\t\t  \"@type\": \"Answer\",\n\t\t\t  \"text\": \"The customer support teams for these CRM alternatives are generally responsive and effective in addressing pre-sale inquiries or concerns, ensuring a smooth customer journey from the start.\"\n\t\t\t}\n\t\t  },{\n\t\t\t\"@type\": \"Question\",\n\t\t\t\"name\": \"Are there implementation guides, documentation, or onboarding sessions provided to facilitate a smooth transition?\",\n\t\t\t\"acceptedAnswer\": {\n\t\t\t  \"@type\": \"Answer\",\n\t\t\t  \"text\": \"Most alternatives provide implementation guides, documentation, and even onboarding sessions to help businesses transition smoothly and maximize the CRM&#039;s potential effectively.\"\n\t\t\t}\n\t\t  },{\n\t\t\t\"@type\": \"Question\",\n\t\t\t\"name\": \"In case of issues or challenges post-implementation, what avenues are available for seeking assistance or troubleshooting?\",\n\t\t\t\"acceptedAnswer\": {\n\t\t\t  \"@type\": \"Answer\",\n\t\t\t  \"text\": \"Post-implementation support varies among CRM alternatives. 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Or maybe its marketing automation and sales pipeline management features that don&#8217;t quite fit into your workflow.<\/p>\n","protected":false},"author":28,"featured_media":33840,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[125],"tags":[300,301,302,303,304,299],"class_list":["post-33785","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tools-alternatives","tag-act-alternatives-for-small-business","tag-act-alternatives-for-startups","tag-act-contact-management-alternative","tag-act-crm-competitors","tag-alternative-to-act-crm","tag-cloud-based-act-alternative"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Top 8 Act 6.0 CRM Alternatives &amp; Competitors in 2026<\/title>\n<meta name=\"description\" content=\"Top 8 Best Act 6.0 CRM Alternatives that will keep your client relationships intact and help you achieve better organizational efficiency.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bigcontacts.com\/blog\/best-act-crm-alternatives\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top 8 Act 6.0 CRM Alternatives &amp; Competitors in 2026\" \/>\n<meta property=\"og:description\" content=\"Top 8 Best Act 6.0 CRM Alternatives that will keep your client relationships intact and help you achieve better organizational efficiency.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bigcontacts.com\/blog\/best-act-crm-alternatives\/\" \/>\n<meta property=\"og:site_name\" content=\"CRM Software Product News | BIGContects\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-15T11:37:03+00:00\" \/>\n<meta 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