3 Parts Of Your Business Where CRM Helps Retain Customers

Posted by Bob Walton on Thu, April 23, 2015 @ 01:30 PM


Customer relationship management (CRM) software does as it name implies. It helps you to better handle and manage your relationships with your customers. This includes supporting them, engaging them, and retaining them. As a result, your business grows and becomes more profitable.

Here are 3 parts of your business CRM improves to help you retain your customers.

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How CRM Software Helps You "Work Smarter" & Why You Need it

Posted by BigContacts on Wed, April 22, 2015 @ 03:00 PM



Having good understanding of your clients allows you to develop effective marketing techniques that will focus on their specific needs, which results in an increase in your product sales. However, where do you obtain, store and handle customer information? This is where CRM Software (Customer Relationship Management) proves to be quite useful. It is an excellent tool that can help you enhance your marketing techniques and increase your income to unthinkable levels. Let’s take a look at how CRM software helps you to "work smarter" to maximize your sales.

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How CRM Software Helps Turn Leads Into Conversions

Posted by BigContacts on Tue, April 21, 2015 @ 04:41 PM


Every lead you generate can generate revenue for your business, assuming they’re tracked and nurtured correctly. To do so requires the right software and tools to ensure each lead is properly guided towards a conversion. For this reason, businesses should consider CRM software as an important investment to effectively nurture leads and close more sales.

CRM combines tools that enable effective lead generation, management and tracking of new sales opportunities. It’s a powerful solution that automates many processes and eliminates inconsistencies, disorganization, and errors throughout the entire lead life-cycle.

With that said, here is why CRM combined with email marketing is a great way to nurture your leads and increase your conversion rates.

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BigContacts CRM Product Spotlight by Technology Advice

Posted by BigContacts on Fri, April 17, 2015 @ 04:52 PM

The following summary post is from TechnologyAdvice.com, a website that provides reviews and rankings of business software, including customer relationship management tools, the best CRM software, and more.

In this product spotlight video, our very own Bob Walton spoke with Josh Bland of TechnologyAdvice to go over a few features, best practices, and what makes Big Contacts unique.

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3 Ways CRM Software Helps You Work Smarter With Your Customers

Posted by BigContacts on Thu, April 16, 2015 @ 03:33 PM


Mobile usage is surging and customers are demanding more. With smartphones and tablet computers within arm's reach, users continue to spend more time on the internet. This is good for businesses because it means ceaseless traffic available at your disposal. But it comes at a price - more work.

As tasks abound and customers gather, businesses must do more. Yet, it's not a matter of working harder, but working smarter, especially with your customers.

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4 Features of CRM To More Effectively Nurture Leads & Close Sales

Posted by BigContacts on Wed, April 15, 2015 @ 02:30 PM

Email is by far the most powerful tool to market with. A single email can reach millions of prospects in one sweep making your business rich overnight. But for many businesses, email falls far flat from its potential.

Even if email marketing potentially has a 133% ROI,for some businesses it works, for some it doesn't. However, inexpensive software makes it work and mares it 10x more effective - an investment that rears quick rewards.

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Losing Too Many Customers? CRM + Email Marketing Can Help

Posted by Bob Walton on Tue, April 14, 2015 @ 01:30 PM


In today's social media-obsessed Screen Age, it's easy to lose sight of familiar methods that still work -- like email and Customer Relationship Management. While social media is vital for success, leveraging powerful tracking tools -- like the kind found in top-notch CRM software -- with email campaigns can do things, frankly, that social media cannot.

And when you take a close look at the process, one of the biggest benefits becomes clear: CRM software and email marketing helps you retain more customers.

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Have you introduced your CRM software to email marketing?

Posted by Bob Walton on Mon, April 13, 2015 @ 11:54 AM

Your CRM software + Email Marketing helps you more effectively "nurture leads & close sales". It's true! The partnership between your CRM software and your email marketing platform is the most powerful tool in your arsenal. Here’s why:

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CRM Software With Email Marketing Helps You Retain More Customers

Posted by BigContacts on Tue, April 7, 2015 @ 01:30 PM


CRM software, short for Customer Relationship Management software, provides you with an automated solution to trigger and track interactions with with prospects and customers. You can for instance use CRM software to plan sales calls, compile and analyze reports on clients' accounts and process orders. CRM software can also become a powerful tool when combined with your email marketing campaign. Here is how you can retain more customers with a CRM tool designed to help you to send automated emails and collect data on your email marketing campaign.

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7 Ways CRM Software Helps You Manage Tasks & Workflow

Posted by BigContacts on Mon, April 6, 2015 @ 02:00 PM


 

Are you late to follow-up on your leads? Does your marketing team target an audience with the wrong message? Are customer resolutions delayed on account of inaccurate or incomplete information?

If you answer yes to any of these, there’s a solution. With CRM software, you can drive sales, reduce errors, and improve communication throughout your business and customer experience.  But if these challenges continue to slow you down, your productivity with suffer and you'll lose valuable customers.

Here are 7 ways CRM Software can help effectively manage tasks and improve your workflow.

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