Win More Sales With CRM Software For Small Businesses

Posted by Bob Walton on Thu, October 16, 2014 @ 09:00 AM



Let’s face it: Your sales team needs every advantage it can get. The more your reps increase customer engagement and retention, the more sales you’ll enjoy. More sales means greater revenue for your business. Greater revenue means bigger paychecks for your team. Everyone’s happy.

However, all too often, companies miss loads of sales opportunities without even realizing. Teams become so focused on the mound of work on their plate, other opportunities slip through the cracks. So, how do you make sure you’re taking advantage of every opportunity?

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Categories: CRM, small business CRM

5 Tips for Better Sales Pitches: Start by Choosing the Right CRM

Posted by Bob Walton on Tue, October 14, 2014 @ 01:00 PM



The sales pitch, as we know it, has died.

That’s not to say sales pitches are no longer relevant. In fact, crafting the perfect pitch is more important than ever. However, the idea of tossing a proposal at a potential customer and hoping it sticks is no longer effective. Today, the sales pitch is a two-way conversation and, more often than not, your new lead comes to the table already armed with an arsenal of questions and concerns they’ve gathered from hours of preliminary research. You need to be prepared to play ball.

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Categories: CRM

How do I Choose the Best CRM for My Business?

Posted by Bob Walton on Thu, October 9, 2014 @ 02:00 PM


Regardless of your industry, running a small business means donning several hats simultaneously. One moment you’re entertaining a potential new customer, another moment you’re managing the books and, somehow, you’re supposed to find time to craft and deploy marketing messages as well as supervise your sales team. Your ever-growing to-do list demands a lot of attention and, unfortunately, organization often falls to the wayside.

Choosing the best and most efficient CRM solution for your company can seem like just another time-consuming task but, if you choose wisely, this product will eliminate plenty of headaches and simplify your daily routine.

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Categories: Mobile CRM, Web Based CRM Software, CRM

BigContacts Improves Productivity with TeamChat

Posted by Bob Walton on Thu, September 11, 2014 @ 10:46 AM

BigContacts just added another free tool to help teams to more work more efficiently and more easily collaborate.  Allow me to introduce you to “TeamChat”!

TeamChat is our latest productivity/collaboration tool. TeamChat is a built-in instant messaging tool that will allow you to see which of your team members are currently online – allowing you to instantly communicate with one or even all of your team members without leaving your BigContacts account.  Instant messaging, or “IM” as it’s commonly referred to, is a form of text-based, real-time communication, carried out between two or more people over a digital network.

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Categories: Announcements, Best Practices

Send Calendar Invites from Your BigContacts Calendar

Posted by Bob Walton on Tue, August 12, 2014 @ 03:31 PM

Are you a calendar power user? We have just implemented another great enhancement for you!

Over the past several months we have implemented a number of enhancements to our calendar. These enhancements range from improved day, week and month views, organization of your meetings, tasks and even birthdays, to full synchronization with Outlook and now with Google calendar.

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Categories: Announcements, Best Practices

New CRM Dashboard Helps You See the BIG Picture

Posted by Bob Walton on Tue, July 15, 2014 @ 09:48 AM

To do your job well, you need the right information at the right time.

BigContacts now brings your business and its data together in one intuitive dashboard. With the BigContacts System Dashboard you can now see key information about your business – all in one place.

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Categories: Announcements, Best Practices

NEW CRM Report Tools to Help You Better Manage Your Contacts

Posted by Bob Walton on Fri, July 4, 2014 @ 10:38 AM

BigContacts offers a variety of reporting options to help you more effectively segment your prospects and customers.

It is this flexible and robust reporting that will allow you to easily extract a subset of your contacts and manage them in a variety of ways. For example, you may want to quickly generate a list of all of your “prospects” in the “state of Florida” in the “Healthcare” industry. 

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Categories: Announcements

NEW BigContacts Calendar Helps You Better Manage Your Day

Posted by Bob Walton on Wed, June 18, 2014 @ 03:53 PM

Last week we announced that we now have synchronization with Google calendar. This calendar synchronization comes in addition to the synchronization that we have offered for some time now with Outlook.

As the calendar in BigContacts continues to evolve and become more connected with other systems, we decided it was a good time to implement some internal enhancements to the BigContacts calendar itself.  This blog post will highlight the major improvements that have been made in this latest release.

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Categories: Announcements, Best Practices

Synchronize Your Google Calendar with BigContacts

Posted by Bob Walton on Tue, June 3, 2014 @ 03:15 PM

BigContacts is built on and continues to evolve based on the great insights and feedback of our customers. One of the things that we work very hard to do as we continue to all enhance our platform is to ensure that we maintain a very clean and intuitive user experience. 

Having said that, we are always very careful about what we choose to add to BigContacts. It must be something that will deliver real, meaningful value for the majority of our customers in order to make "the cut".

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Categories: Announcements, Best Practices Google Calendar

BigContacts "Social Listening"– Best Way to Monitor Social Media

Posted by Bob Walton on Thu, May 22, 2014 @ 10:05 AM

Social media usage continues to grow at a steady rate, giving marketers and sales people access to a wealth of customer and prospect conversations. BigContacts now allows you to monitor these conversations for all your LinkedIn and Twitter contacts. “Listen” to these customer and prospect conversations that are taking place over Social media and engage with them without leaving your BigContacts CRM account!

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Categories: Announcements, Social Media