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Small Business CRM BookOur founder & CEO, Bob Walton, recently published his book "BIG Contacts"! 

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Clients say it Best...

I purchased your program last month. I have to take the time to write and let you know what an amazing job you have done in putting this program together.

Every day I laugh thinking... this is beautiful...why didn't I do this sooner! It has inspired me to work harder, do a better job of managing my clients, and in finding new business. I look forward to opening this program each day.

So a BIG THANK YOU TO BIGCONTACTS for a job well done!!! Please pass this along to all that have put their hard work into developing this program.

Michael S.
 
Los Angeles, CA
Insurance, Financial Planning
The support at BigContacts is far superior to any other web service I have used, including SalesForce.com. Not only are they friendly and professional, their response time has been amazing.

Ray T.
Vancouver, BC
Business Consultant

  Overall, Big Contacts is the best solution I have found in many years. You can use it at a basic level or enhanced to meet your needs. Beginning users need not fear - it will be surprisingly easy to use. Advanced users can feel comfortable that it can meet your comprehensive requirements. The value in this product is excellent.

Lisa M.
Chandler, AZ
Accounting-Business Consultant

Big Contacts has made us better. I have been a user of Big Contacts coming up on two years (July 2008). And though it took real effort for me to break-away from a stand alone version of ACT, I'm glad I've made the move to a web-based CRM...

Daniel M.
Salt Lake City, UT
Mortgage Broker

We love Big Contacts. Easy to use, economical and provides everything we need to schedule follow-ups and communicate with customers. Auto-pilot campaigns allow us to stay in touch with clients behind the scenes, and email templates provide me with a way to ensure my sales people are sending effective and professional communication in an incredibly time-efficient fashion. Before finding Big Contacts, we looked at virtually every contact management system we could find and had just about given up because we didn't like any of them. Our IT dept was going to have to build one in-house. Big Contacts is what we'd have built if we'd done it ourselves, only much better

Brian G.
San Diego, CA
Sports Coaching Services
Read More... 

BigContacts Product News

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BigContacts has eliminated downtime during daily backup window

  
  
  
  
  
  
  
As you may already know, BigContacts takes great measures to ensure the safety and security of your important customer data. To protect your data, we perform a system-wide backup every day from 1:00am - 1:45am EDT. 

BigContacts Data Security

Daily data backups are performed and placed onto tape media instead of a separate drive. This tape media is then stored in a separate data center to add to another layer of safety and redundancy to the backup process.

In the past you had very limited access to your BigContacts account during this backup window.  We realize that this caused a great inconvenience for some of our customers in certain parts of the world as this was the middle of your business day.

We have recently implemented some changes to our main data center that has eliminated this downtime during our daily backup window!  Say goodbye to the daily 45 minute window of limited to no access.

BigContacts is now available to you 24 hours per day – 7 days per week!

If you are in an area of the world that was affected by this daily backup window, we would like to hear from you.  Let us know how the system performs for you during this backup window.  We think you will be pleased with the new results. 

Questions or comments? 

Feel free to drop us a note at support@bigcontacts.com

Comments

This is good news for those of us that work late here on the West Coast! Thanks for making that change.
Posted @ Monday, November 07, 2011 2:28 PM by Wayne Law
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