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I purchased your program last month. I have to take the time to write and let you know what an amazing job you have done in putting this program together.

Every day I laugh thinking... this is beautiful...why didn't I do this sooner! It has inspired me to work harder, do a better job of managing my clients, and in finding new business. I look forward to opening this program each day.

So a BIG THANK YOU TO BIGCONTACTS for a job well done!!! Please pass this along to all that have put their hard work into developing this program.

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The support at BigContacts is far superior to any other web service I have used, including Not only are they friendly and professional, their response time has been amazing.

Ray T.
Vancouver, BC
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  Overall, Big Contacts is the best solution I have found in many years. You can use it at a basic level or enhanced to meet your needs. Beginning users need not fear - it will be surprisingly easy to use. Advanced users can feel comfortable that it can meet your comprehensive requirements. The value in this product is excellent.

Lisa M.
Chandler, AZ
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Big Contacts has made us better. I have been a user of Big Contacts coming up on two years (July 2008). And though it took real effort for me to break-away from a stand alone version of ACT, I'm glad I've made the move to a web-based CRM...

Daniel M.
Salt Lake City, UT
Mortgage Broker

We love Big Contacts. Easy to use, economical and provides everything we need to schedule follow-ups and communicate with customers. Auto-pilot campaigns allow us to stay in touch with clients behind the scenes, and email templates provide me with a way to ensure my sales people are sending effective and professional communication in an incredibly time-efficient fashion. Before finding Big Contacts, we looked at virtually every contact management system we could find and had just about given up because we didn't like any of them. Our IT dept was going to have to build one in-house. Big Contacts is what we'd have built if we'd done it ourselves, only much better

Brian G.
San Diego, CA
Sports Coaching Services
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BigContacts Product News

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Customize Email/ Letter Templates with Web Based CRM


With BigContacts, you have always been able create custom Email and Letter Templates that would merge standard (core) contact information into the body of either template type.

We have recently expanded this customization to include custom fields. You can now merge data from any custom field that you have created in our system.  This new feature allows you to deliver a look of even greater personalization as you communicate with your clients and prospects, thus enhancing the overall value of the conversation you are creating with these templates.

Here is a view of where you will find the Email and Letter Template section within our system.  We provide tips and techniques for you within each section.

 Customized Letter and Email Templates

Any custom data field may be used by encasing it in {{ and }}. For example, if your custom field were 'Article Published', you would enter {{Article Published}} . Make sure to enter it exactly as you have it in the system, including any spacing and capitals. 

Don't let automated emails and letters make your company look canned and impersonal.  Create the custom fields that you need in BigContacts to track key information for your business. Then deliver this information automatically and effortlessly through these templates.

For more information on how to use this new feature or any other aspect of BigContacts, please feel free to join us for one of our live daily webinars. 

FREE CRM Webinar

These are 30 minute webinars hosted by one of our CRM Specialists.  The lines are open for your questions.  Not only will you get the answers you are looking for, but you will see how it is done within our system right there on your computer screen!



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